Starbucks Coffee — Restaurant in Manchester

Absolutely disgusting customer service . They don’t respect students . I watched the manager kick out 2 students because they were sat without ordering . They were not causing any troubles or chaos they were sitting minding their own business but the manager kicked them out as apparently’ they are not allowed to sit because they come here every morning for 5-10 minutes without ordering ‘ the students explained that their school is not open yet and it’s freezing outside and they are just sat for 10 minutes until school opens . the manger still kicked them out and called their school . She also wouldn’t let them use the cineworld toilet !! How inhumane and disgusting . Feel really bad for the students I hope they can sort it out and get their right back from that horrid customer service !!!! I have checked the Starbucks website and it says u are allowed to sit without...

We called in for breakfast over three mornings. The first morning breakfast baps and drinks ordered and came in a timely manner. Second morning I ordered the same and the baps came and a cold drink. The staff had forgotten to put the coffee order through after I queried it at the counter so we had to wait. The third morning there were no breakfast caps available so ordered one cold drink and 2 coffees. Again several people came on and got their takeaway coffees so I went up and he had forgotten my coffees. He even looked at our table to see if was telling the truth. A bit disappointing...

Bought a coffee and sat down, the old guy whos worked there for 20 years apparently, told us we couldn't sit here unless we had a ticket to see a film. We apologised and said we'd be on our way shortly....he then walked off muttering something about it "not being a dos house" and us "loitering".

Fun fact for ya pal, your a separate franchise that rents the space off cineworld so YOUR customers can sit down even without a ticket. Also loitering would mean we hadn't bought anything...we did.

Summary.........rude staff, bad quality coffee...