This does not even deserve a 1 star review. If you are looking to go after graduation then keep walking an extra 5mins there is a nice Italian or a wetherspoons. We were told at 12 noon they were not serving food for at least 20mins but it clearly stays from 12pm on the menu. So we will order drinks as I dont drink I thought I would have a coffee, well 35 mins later still no coffee no one came to tell us the machine was broken either. So thought there is a costa next door so asked if they missed if we could being one from there short answer was "no" however they did serve us a decafe in a costa cup, that was a bit of a slap in the face. Still no sorry from any one as to the fact they didnt tell us the machine was broken. I get there is technical difficulties that do arise but be polite and tell your customers. The food came out after an hour of waiting and well there were items missing off the place and I'm pretty sure the gammon on the mixed grill came off the bottom of someone shoe. We were asked if we wanted any sauce. Mayonnaise please yep I'm still waiting for that. Top and bottom of it if you are happy to wrap your money around a hot turf and flush it down the toilet while being slapped in the face then yeah this is a good place to go. To the staff there it doesnt cost anything for manners and thank you for nothing. There was about 4 people that were there ordering food and we were a table of for. I dread to think what it would be like with a busy afternoon. If I could give -...
Read moreBooked for a table of 16, having just finished a day of trading over the road at Tattoo Tea Party at Manchester Central. The venue was ideal as we could walk over and leave cars parked underground at the convention car park. The venue had kindly put us all together on one long table at the far end of the restaurant in our own private little area, which was amazing.
We had been bodypainting all day as an entertainment exhibition (BPEUK - check us out!) and so had bodypainted models with us and none of the staff even batted an eyelid.
We went to the bar and ordered individually to keep track of who ordered what etc, and food was super fast and mostly correct. The odd mistake with drinks etc, were corrected really quickly and so cannot complain.
The food was fast, flavoursome and did the trick. A few people had dessert, and all picked the chocolate tart, and sadly all of them said they wouldn't have it again, but there were other options available.
Everyone allergies were checked carefully, a file provided with all the usual allergens so people could check their meals before ordering etc. And those with an allergy, got their meals before everyone else to avoid cross contamination.
On the whole, a great meal. Its hard to cater for large groups, and we're really grateful for being accommodated so easily. Many thanks to...
Read moreStayed at the premier Inn next door so decided to eat here for a few nights. Visiting from London. Cannot fault the food, meals were tasty and of good portion. Breakfast variety was good. However the service by the waiting staff was very slow at dinner time. Breakfast time there was always a member of staff to greet you and show you to a table. Probably to check you have paid for the breakfast and your room no. At dinner time, asked the waitress for a lemonade in a slimmer glass as a beer glass was too much to drink and she brought out on a tray a slimline tonic water bottle, so had to ask another waiter to change the drink. Don't think she quite understood what we meant. When the waitress came to bring the correct drink and glass to the table she just slammed it down did not say sorry for getting it wrong. That's really bad. Asked for ice cream with the sticky toffee and was given custard. Minor errors but Customer service is everything and what people remember. Could hear another waitress saying to other customers that the cocktails and cream soda were out of stock. Nachos were out of stock too. Two TVs showing sports channel but couldn't hear as there was music playing over head. So went to our room to watch the big match instead. Would only return for the tasty food and location but not...
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