Visited for Sunday lunch with my partner who has been multiple times before and couldn’t recommend it enough .
Decided we wanted to have a drink before being seated for our meal so attended the venue a hour early . We sat on the sofa area near the windows and it was lovely . The lady came over and told my partner our table was ready so we headed over to be seated . Once seated we was asked if we wanted any drinks , the gentleman who served us was really helpful and got my partners drink whilst I decided what cocktail I wanted . It all went downhill from here .
Me and my partner was torn between the beef and the lamb ! So we ordered both and decided to share it . The meals came out and waited for our sides to arrive . The server came over in a panic that he had given us the wrong meals , after we discussed we have ordered the beef and the lamb he reassured us that this is what we had . We asked if our sides were on there way as he just stood at the kitchen door staring at our table. He brought over the pigs in blankets and had to be sent back for the extra gravy and mint sauce we had ordered.
Me and my partner split our meat and started to tuck in thinking the veg must be on its way … to later discover there was no veg . And it wasn’t lamb . We politely told the young girl and she told us he was new which we sympathised with but I wanted the lamb I had ordered . She lent over took my plate and went . Again me and my partner had split our meats so not only did I end up with the wrong meat but the meat we had actually ordered she had taken without asking .
A different Lady then brought over a replacement meal and veg and asked us if we wanted another drink . We ordered some drinks and then was greeted by the young girl asking if everything was ok . I yet again asked is this definitely lamb this time and she said yes it’s definitely lamb . Again it wasn’t lamb . At this point I was put off my meal and didn’t want it anymore . I understand people make mistakes but when they are just point blank lieing and not taking the time to check things it’s rude .
We asked for our bill and the meat to be put in a takeaway box to take home for the dogs. The bill arrived and it was simply the bill , no discount or drink knocked off nothing . At this point it was easier to just pay than argue it as our taxi had arrived. £75 down the drain only bonus is the dogs got meat for there tea !
We won’t be recommending this place to anyone in the future . My partner was in disbelief on how awful our experience was compared to his...
Read moreWent here with my family last week after not being in a long time since pre-covid. Unfortunately we were let down on mainly the service. Starting with the atmosphere, the lay-out and look of the restaurant is quite kept up and lovely, unfortunately the natives were out during our time as around 2-4 kids were screaming their heads off while the family didn't seam to bother which made it difficult to talk to a family member who is already slightly deaf.
Another negative was the service, though all the staff were very kind and said they will come to us for our drinks first before ordering food, it did take a little while before our drink order was taken. We were informed that food would be at least a 40 minute wait due to the restaurant being busy but unfortunately we ended up waiting nearly 1hr 45 minutes before the service of our food arrived, to which beforehand we got informed 10 minutes after that our food had begun dishing out.
The positive aspect would be the food when we finally got it. Both my parents and myself did get our food which was enjoyable. My dad had a big portion of Sausage, Mash, peas with three giant onion rings with Gravy poured around it. My mum had a wrap with a portion of salad, which was full and tasty. I myself being a picky eater stuck with a pizza which was tasty, by only gripe with it was it felt a bit more cheesy which made it feel heavy. It did come with a portion of fries, and they were so tasty! I normally don't pick fries in case they're more chunky chips but these were just right, tasty and full of flavour! Only thing food/drink wise that bothered me was the coke, it was loaded with ice and tasted more soda-water then coke.
Overall 3/5 - If we come again during a less busy period in the future we'll see a higher review. We did pay in full for our drinks and food and polite to the staff after our...
Read moreIt has been over 2 years since I last frequented Andwhynot either in the evening as a restaurant or Bistro venue or, as I used to regularly do, have Sunday lunch. My Father-in-Law and I have tried many eateries over the last few years and we eat out approximately once or twice a week. So if I say this was a spectacular Sunday lunch that really did not disappoint with exactly the same quality of service I doubt you would be surprised. It is well known that this small LOCALLY owned chain of bars and restaurants have have a very well respected reputation but even your favourite places can disappoint you. I went back with great expectation and by pleasant surprise they were exceeded. Something that stood out particularly was the roast beef... many people now I prefer meat to be pink and that is the trend for modern chefs but there are still people like my Father-in-Law Who, at 82 years old, simply cannot eat it and prefer it well done. For the very first time that I can remember a a Sunday lunch was offered with the choice of well done or "pink" beef! Obviously you expect it for steak but for a roast dinner it is a very pleasant surprise. The meal was excellent value for money with two starters, soup served with a lovely homemade chunky bread, ok and two substantial mains, traditional Sunday roast, along with three pints only came to £45 or thereabouts which is by any standards good value. Congratulations to to Damien the manager and to to the company directors for maintaining such high standards over a long period of time. There are many places I have been to which have disappointed me the following year or two later. I believe the success of of the company and it's restaurants is down to continuity of staff and staff training. You will not be disappointed and I will certainly add it to my list of Regular eateries. Thanks...
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