Oak Kitchen Restaurant — Restaurant in Metropolitan Borough of Solihull

I recently embarked on a culinary adventure at The Oak Kitchen, hoping for a taste sensation that would make my taste buds do the cha-cha. However, the burger I encountered seemed to have attended a party I wasn't invited to—gold bland and with a processed personality that left me questioning its life choices.

In a twist of events, the toppings and sauce decided to take a vacation, leaving my burger as bare as a desert. I felt like I was in a burger-based survival show, trying to find the oasis of flavor in a barren patty landscape.

Thirsty from the flavor drought, I dared to request a drink—four different times. The staff must have mistaken my request for a complex algebra problem because, after 10 minutes of anticipation, they paraded out with four waters, one after the other, like synchronized swimmers in a comedy routine.

Alas, the grand finale was a burger that played hard to get and a bill that played hardball, demanding £13 for the privilege. If blandness were an Olympic sport, this burger would be a gold medalist. As for me, I'll be seeking flavor adventures elsewhere, preferably with burgers that know how to party on my palate without leaving me...

Shockingly expensive and inefficient service- it was like they had never served a customer before- had to go to 3 tills before someone could find their till key card to open their till and take an order for 1 item. so may staff milling around but none of them doing anything ( this was at about 2 pm) My item ordered was a falafel salad which cost £11.95. In the container, it was 60% pilau rice, 2 half cherry tomatoes , 4 lettuce tiny bits/ chunks of lettuce leaves (which were not even separated and had brown edges) , and 4 falafel balls. Certainly not a salad in my books. I wouldn't normally review, but I went up to a senior member of staff at the end with my uneaten half bowl of rice to ask if this was correct- to have so much rice in my bowl and have received literally no vegetables and give feedback and was told that 'it is normal, that is how the dish is normally plated up!' No apology, no offer to refund, make me happy etc. So this is my feedback- they have got people as a captive audience and they can get away with substandard food at...

I’m not to sure what ppl expect

This resultant IS going to be very expensive. I paid £13 odd for one fish and chips

But your eating inside the NEC. If You don’t like the prices go eat at subway for example which is 1 min away and much better value for money. Hence the que there was 100+

The food was delivered rapid. Honestly faster than a McDonalds … I was actually shocked at I came here at lunch time was it was busy

The staff were friendly.

Now the food that was really nice. Warm and tasty !! Can’t fault the food.

Reason for not getting the extra two stars

The table was abit dirty also the portion size was just a bit smaller...