Placed my order for me and my family etc which came to around £30. I was visibly 30 weeks pregnant and asked if they had a toilet I could quickly use, man in the shop said no, and I would have to carry on waking to top of the cliff and next to the town hall was the nearest toilets. I then found a hair mixed into the scone dough after my first bite; then went back inside the shop to notify them but to my disbelief I saw customers using a toilet inside the cafe. I asked the lady on the counter why did they tell me to walk to the town hall when they had a customer toilet- to which she rudely replied “customers only”- I said I was a customer and had asked about this prior, whilst paying for my order then her reply changed to “it must have been busy”. I don’t like to bring up the race card, but definitely did feel alienated as they couldn’t give me a valid reason why i was refused. Shame as definitely ruined the start off the half term break in Devon. I would not recommend! Shame about the attitude of the cafe staff as the cliff railway staff were all lovely.