Out of the Blue Cafe — Restaurant in Norwich

Terrible Review for Cafe Owner I recently had a rather embarrassing and humiliating experience at a local café that I feel compelled to share. Upon visiting, I was met with a rude and aggressive interaction from the café owner, which left me and my friend quite taken aback. Instead of the warm welcome you’d expect from a small business, we were greeted with an intimidating attitude that made the entire atmosphere uncomfortable.

Things took a turn when we were accused of bankrupting the small business simply for ordering a couple of coffees and not food on this occasion. It was shocking to be confronted in such an intimidating manner. We had just come in for a bit of a treat, a coffee and a catch up with a friend, not to be made to feel unwelcome or intimidated. The owner’s behaviour was not just unpleasant but frankly unacceptable, leaving us feeling quite humiliated and unwelcome. It concluded with him shouting at us in front of all his customers and on the street outside afterwards!

If you’re considering popping in for a visit, I’d strongly advise against it. No one should have to endure such a negative experience when simply trying to enjoy a coffee. Don’t go! It’s truly a shame, as local cafés should be places of comfort, not confrontation.

I would add that the staff were accommodating and friendly, but clearly mortified by the behaviour of the boss. Definitely not the first time they will have witnessed such rudeness to...

I was absolutely mortified to witness the way the café owner treated two customers during my visit. I have never seen such appalling customer service in any establishment.

The two customers had simply come in for a coffee and a catch-up, yet they were met with rudeness, aggression, and outright humiliation. The owner shockingly accused them of bankrupting the business just for ordering drinks instead of food. The situation escalated to the point where he was shouting at them in front of everyone—both inside the café and even outside on the street!

The atmosphere was completely ruined, and other customers were visibly shocked by what was happening. It was incredibly uncomfortable to witness, and I felt awful for those on the receiving end of such hostility.

While the staff were clearly embarrassed and remained polite, it was obvious this wasn’t the first time they had seen such behaviour from their boss.

I, for one, will not be returning. A café should be a welcoming place, not one where customers are berated and humiliated. I strongly advise others to think twice...

Went here today for lunch on a whim as near where my daughter lives, absolutely amazing! The out of hours breakfast was scrumpy, they had 3 different sizes, and the tomatoes you could add on as extra for free were delicious, reminded us all of the tomatoes we've eaten in rome.The black pudding and white pudding were the best we have tasted, the staff were amazing and made us feel so welcome. Don't even get me started on the deserts!! Absolutely delicious. We were told they are going to start opening in the evening for curry nights,and Sunday roasts, will definitely be going back, you can even have a cheeky pint! Result , it's one of those places that is a hidden gem , thankyou so much for a lovely atmosphere and delicious high quality food, wishing you...