Top Chef — Restaurant in Nottingham

Absolute Scam - Order Never Arrived & They Stole My Money! (Zero Stars) ​This is not a review of food; it's a warning about a business that takes your money and provides zero service or accountability. ​I placed an order at 7:30 PM for a delivery time of 8:15 PM. 9:00 PM rolled around, and still no food. After attempting to call the restaurant for 15 minutes, someone finally picked up. I explained that my order was late, provided the reference number, and asked for an update. ​The individual on the phone was utterly unhelpful, offering only vague excuses and claiming the driver was "nearby." When I politely requested either a firm delivery time or a full refund since the food was already over an hour late, the employee simply sighed loudly, said "I don't care," and hung up the phone on me. ​This is, quite frankly, appalling customer service. ​To make matters worse, the food never arrived. I have now paid £[Insert Price] for an order that was never delivered, and the restaurant has refused to issue a refund. They have effectively stolen my money. ​Avoid this place at all costs unless you enjoy being ignored, insulted, and defrauded. I will be pursuing this theft through my bank....

AVOID IF WANT FOOD TERRIBLE SERVICE!!! What a shambles of a place. I used to rate this place but it has gone down hill massively. They have always been terrible at delivering within an hour and half but the food used to be nice so it made up for it. The last time i ordered, it wasn't its usual standard but thought it was just a one off. However, i thought i would try again and attempt to order. Called them at 6.15 with and 1h 15min delivery time. That was 2 and half hours ago and now they dont even pick up the phone. Prob done myself a favour. Dont waste your time...

Terrible service. Made an order at 21:00 waiting for food and it said 43 mins so checked it again it turned into 2 hours before I could get my food. Called numerous times for them not to answer and the last time I called thought they wasn’t going to answer and they did so tried to find where my food was at and they said they are waiting on a driver and it’s not his problem that my food isn’t here. Spoke to my partner terribly shocking the way he got spoken to so I won’t be ordering...