we booked a table for 2 last night at 6pm , and arrived 10 minutes early. we were greeted by the host who was as miserable as they come, being a waitress i understand the job can get stressful but the restaurant was pretty much empty.we were sat on a rubbish table in the centre of the restaurant, even though there were plenty of tables closer to the edge and out of the way, as i’m sure you can understand nobody wants to be bumped into by waiters etc on a date night. besides this it was ridiculously cold and bring it was sunny out, we asked this host if we could sit outside. she said it would be 15mins and for some reason tried to make out like there was tons of wasps outside and it would ruin our experience which we thought was strange. it was is if she was trying to convince us to stay inside and as if being outside would be a pain for her. we wanted to go outside anyways and we’re happy to wait the 15minutes. we then asked the host if it would be ok for us to sit at this table inside until the other came available as it was clear to me the inside of the restaurant wasn’t busy. and to be honest? her response shocked me. she said no because she would have to relay the table after we were done. are you joking?! it’s two sets of cutlery… THAT IS IT. to be honest the host seemed like she just didn’t want us there and her attitude towards customers is appalling. i get that the job is hard sometimes but it’s not that hard to stick a smile on your face when greeting us at the door or speaking to us… is it? we agreed to sit at the bar and wait, where we had two cocktails, the bar staff were lovely and chatty and had huge smiles on their faces which brought the mood back up. when our table was ready, the host came over but as soon as my boyfriend stood up she snapped as if to accuse him of not paying for our drinks. which i just thought was beyond rude. by this time we felt like we were being a nuisance from her reactions and behaviour towards us. anyways, we were seated outside in the walkway and asked the waitress if we could move to the table next to us, which was the same size but just more out of the way. after this, everything ran smoothly. our waitress was lovely and chatty and gave us some help and recommendations with the menu and every other waiter/waitress on shift were smiley and couldn’t do enough for you, one of them literally got me a blanket as it was getting later n the sun was going down which was lovely and cozy. coming from a waitress… great job, honestly. you guys are the foundation of that restaurant. 3/4 way through eating we ordered two cokes . they were brought over by a runner who did not look like he was comfortable at all holding that tray. he could barely walk with the two cokes on there and it was wobbling like anything. safe to say i was right. the kid spilt the entire thing down my front and soaked me and my phone head to toe in coke. and all he could say? ‘oh god, oh god, oh god’ on repeat. i didn’t get an apology from this kid and i’m pretty sure he went and hid in the back somewhere until we left. luckily, being in service for two years i didn’t make a scene and embarrass him i got up and walked to the bathroom to clean myself up. safe to say? i was fuming. i was drenched chest down in sticky coke, my new shoes and dress ruined. not happy. in fact i would have appreciated an apology off the kid. after this i had to go and pay for some new clothes so that i didn’t have to drive home soaking wet. this got me even angrier. the fact i had to pay for new clothes on my date night because a drink had been thrown all over me by what is claimed to be a top notch restaurant in oxford… are you joking?! fuming. i get accidents happen but the host was miserable from the very beginning and the runner should be trained to the point where he’s comfortable carrying a tray, before you let him out on the floor. rubbish visit, which is a shame because the chefs and waitresses did great jobs