Upon first impressions the restaurant looks inviting charming and comfortable, less school dinner hall layout like the others and more on par with a coffee shop ,with IKEA style tables and chairs which you can really relax in. Had a nice ambience of mood lighting furnishing and music. However really surprised at the low quality of the food considering this is a well known Canadian chain I’d of expected higher standards especially as you need to take out a mortgage to eat there! Easy to order on the touch screen so you can add or take away food depending on your taste and budget. £8 for a meal deal, when you are a family of 4 is eye watering though and something I’ll never forget, but as it’s a new concept to the uk thought we’d give it a shot as I know their fresh brew coffee is pretty good. So much choice on the menu you often don’t know where to start, but it’s pot luck on getting something you’ll like, sitting there thinking maybe should of made the effort to do the full circuit on Tavistock road just to have what we know best, but we thought we would live and learn,nothing ventured nothing gained. What was surprising was the place was half empty, so this should of been a massive clue. The burgers were like another comment said, kebab shop / fairground quality, spongy mushy (beef?) patties, cheap tasting, even similar to a snacksters micro burger!! Patties were too big for the bun and slipping out into the strange piece of foil it was wrapped in. Weird flavourless meat couldn’t work out if they needed more seasoning, so threw a load of salt on them. Supermarket lattice fries which were all stuck together, milkshakes which are synthetic tasting, watery as full of slushy ice which will give you stomach freeze. If the food wasn’t smothered in sauce and salt it would of been almost inedible,family disappointed and cursing us for not eating at other choices close by, really hoped this place would be a little taste of Canada and worth it.