O'Neill's Southsea — Restaurant in Portsmouth

nothing was great about meal, I went with four friends and we ordered the same thing on two different apps, the first notorious pig burger arrived with onion rings and we had ordered two lots of onion rings , they said the others would be on there way, the meal was cold, when the second lot of onion rings turned up there was double the amount of the first portion, the side salad/ coleslaw came with the meals was just a few shreds of lettuce and carrot served in a small tin condiments jar with no dressing, we complained and the manager re did our order, by the time it had come out our friends had finished, also our original burgers had one onion ring in them , the new had two and the coleslaw came out in a little white ramekin and had dressing, the manager had offered us free drinks but I insisted we get dessert, well I shouldn't have bothered we ordered the churros, there was no cinnamon sugar, the chocolate sauce was the cheap stuff you get on a Mr Whippy ice cream and there was not enough of it and the chocolate sauce was in those small metal condiment jars! the churros themselves were lacking in any kind of sugar and were greasy and chewy, we couldn't be bothered with complaining any...

Bloody awful, I don't know what chain this place belongs to, but it should be ashamed of itself.Dirty sticky tables,dirty sticky menus, A BEER slops bucket catching drips from a urinal in the gents' toilet,4 members of staff huddled together at the end of the Bar having a social gathering with total disregard to any new customer who might venture into this once nice establishment, some one in grey trousers and blue shirt mincing around the place with a watering can in one hand and a mobile phone permanently shoved in his ear hole. Hardened alkies may enjoy this sort of thing as they are probably totally oblivious to what is going on around them and it would appear that is the type of clientele that is favored in this joint as that is the only people the staff seemed interested in serving in their corner of the bar . On a previous visit there was a pair of soiled underpants left discarded on the toilet floor at 11 a.m. on returning the same day after a shopping trip, the same pair of filthy soiled underpants were still on the toilet floor. Why did I go back??? After having spoken to a duty manager I hoped things might have improved ! Alas No ! Thank god for Wetherspoons.I won't be...

Not quite there. We had a pre theatre meal and drink at Oneil’s, Albert Road, Southsea. First off we don’t expect restaurant quality food, we are realistic about the food served in Pub Chains. The bar service cannot be faulted. Even before ordering, we were informed of a 40 minute wait for food. This turned out to be 50 minutes. Was the food worth the wait? Unfortunately, it wasn’t. I had the mega mixed grill which comes with one mushroom, and half of a tomato, both of which were barely warm. The fried egg (hard yolk and barely warm) was throw on top of the steak. The Steak, chicken and gammon and sausage were cooked well. But again not very warm. The chip were pretty bad. To be honest, the quality of the food used was good. I would say it wasn’t prepared with care. The lack of heat in the meal was probably due to the food sitting around too long. On the up side. We had the attention of the duty manager (Rosie), a professional lady who knows how to interact with customers. Rosie gave us time, and listened to our constructive criticism. Whilst she offered to replace our food, time constraints meant we couldn’t accept her offer. Rosie is a credit to...