Well under par and very disappointing.
Pros- Food on the whole was okay with some exceptions and arrived quickly. Like any Wimpy, the old school interior design is charming. Cons- Anyone can have a bad day at the office and I'm not saying I was expecting Michelin star service, however quality of service was below par. Lack of warmth from staff with lack of greetings or a smile and in addition my partner and I felt were quite rude. This was a recipe for quite an uncomfortable experience. Having been to a couple of Wimpys other locations I can say that some menu options do provide decent value. However, I would have to say avoid the international grill at around £13. Although pleasant enough I would say I would value the plate less than that, around the £10-11 mark maximum would be more palatable. Especially since the beef burger provided was lacking in flavour. Conclusion- A shame really. My previous experience at a Wimpy in Chatham was a positive suprise. Good service combined with decent value. However this experience cannot be described as such. I have to give 1 star purely due to the service.
Note-Based on one service take this review with a pinch of salt, some other regular visitors may find the experience...
Read moreWell I have to say probably the worst meal we have ever had there. New people have taken over. The milk is not fresh milk, its UHT out of a carton, YUCK. The burgers a classic cheese was ok, but missing the usual chopped onion the lettuce was minimal no tomato or cucumber or side salad as they use to have, the price was definitely more than before covid for less on the plate, service from the man was terrible didn't even speak to us, however the girl was great. Think it was possible her first shift or first week, was watching how the man spoke to her, family I think as he did not seem very nice to her. So if you want the usual wimpy service and dish / drinks...
Read moreI ordered from the store using just eat. The food was delicious and arrived in good time. My only complaint is that the menu on the just eat website currently lacks vital information. I don't like cheese and picking a burger that doesn't say cheeseburger in the title still had cheese. they need to update the menu so it has contents.
Having said that, one phone call to the restaraunt and this all seems to be sorted out. a fresh burger hopefully without cheese is on the way, so I can't fault the service after the fact.
The only reason this has 4 stars not 5 is the current lack of information on the...
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