Aroma Cafe — Restaurant in Scotland

My husband & I were having our holiday in Fort William. While walking along the Fort William high street on the 2/10/2023 - Monday. I found this Cafe Aroma which served Chinese food. Those pictures of Chinese dishes caught my attention. I went inside the cafe. I was a little confused in the beginning. Inside the restaurant doesn't look like a Chinese restaurant. I speak to the sweet lady at the counter.. After a few conversations in Chinese. I found out she is very helpful, friendly & welcoming. Thank you so much for her kind services. The food I ordered was on special request. She meets up to my diet requirements. The food is absolutely delicious, authentic Chinese food. I go back for more. I disagreed with some people who commented on reviews that the food is expensive. I feel a reasonable price. Some comments that certain foods do not have enough vegetables. This again, I do not agree with. Considering this part of the world of Fort William. The cost of getting vegetables would be expensive from the supplier. One has to understand how the restaurant obtained their vegetables supply from. Especially in the cold climate town. Overall. I dare say. Their services & food were amazing, delicious, and authentic. It's better than many Chinese takeaways from the big city. Highly...

I do not usually write any Google reviews, but our experience in this restaurant was so bad that I feel the need to prevent other people from making the same mistake to eat here...

When we entered the restaurant, we were completely ignored by the staff behind the counter (no greeting, no smile...). When I came to the counter to order, one of the women started to wash the dishes instead of taking my order (btw: she used a really dirty sponge and placed the washed dishes on the same tray right next to the dirty ones...). When finally someone could be troubled to take my order (even though there were only two tables taken) she was unfriendly as well. When I asked for some tap water because we were very thirsty from our hike, she responded super annoyed (and we never received the water). We absolutey should have left at this point, but we were so exhausted and hungry from our hike that we made the mistake to stay. The extremey overpriced food looked, smelled and tasted like a cheap microwaved ready meal, definitely not fresh...

On our way to Inverness from Glasgow we stopped for a while at Fort Williams. We wish we entered any other cafe than this one. The lady at the till was super confused. To be fair to her she said it was her first day. The lady who came out from inside to help, was the rudest person I have ever come across in a tourist town. They literally took over 10 minutes to process an order of 2 Americanos. We got the feeling that we can get further delayed so asked for the Coffees in takeaway cups (they had them… they advertise coffee to take away…. we didn’t ask for the moon). They didn’t seem pleased. The lady who came from inside to help, was the one who looked more irritated. “Do you need a lid” (for the takeaway coffee), she asked my wife. She looked even more irritated when we did ask for a lid. Fort Williams is such a pretty town and the city centre is full of character. Just please don’t waste your time at...