Cast Iron Grill — Restaurant in Scotland

We ordered two nibbles to start our evening meal, followed by two starters and two main courses. After waiting 30 minutes, what arrived wasn’t even what we ordered. Frustrated, we debated our options and ultimately decided to leave and go elsewhere. The service was completely amateurish—how can you get such a simple order so wrong and keep customers waiting so long?

We had also ordered two drinks when we were seated (£16 for a pint of lager and a vodka & Coke), and they still attempted to charge us despite the poor experience. After a lengthy debate, they reluctantly agreed to waive the cost as an apology, but there was no sincerity or acknowledgment of their mistakes.

This was supposed to be a relaxing evening out with my wife, but instead, we ended up ordering Domino’s and eating it in our room. I’ll never return, and it’s clear from other reviews that poor service is a recurring issue here. The customer service urgently needs...

Having read the reviews I was expecting something terrible. Not at all. All the staff were lovely. I thought the breakfast was well above average for that type of buffet. The bacon, haggis and black pudding were great quality, and ever the presentation had been done nicely (bacon all lined up, not just thrown in)

A good selection of both hot and cold food.

Honestly, what I had does not tie up with the poor reviews I read.

Maybe the hotel made changes, or maybe those were the types of people who like to find fault and moan, who knows.

But I would say it was good.

Would I come here and spend my own money on breakfast if I wasn't staying, no. But I would never choose to eat in a hotel restaurant! For hotel breakfast. ...

I had a lovely meal at cast iron restaurant. I had ordered the mushroom ravioli with white truffle sauce and i must say it was delicious and the portion was big. The two staff i would like to highlight is Stephen who was the host,he was so friendly and welcoming,has a very positive personality and the other is Josue who took my order and served, he is so lovely,great to talk and very hospitable, he knew i wanted some bread but did not order the bread basket as it would be too much for one person so he requested the chef to add 3 slices on the side along with butter,i was so happy and surprised. Both Stephen and Josue came to check on me during my dinner. I will surely come by again for the lovely meal and great...