Costa Coffee — Restaurant in Scotland

I love coming here for my regular coffee and im still smiling half way through this delicious seasonal hazel maple hot chocolate BUT 50% of an order is not an order. Had to wait near 20mins as staff had forgotten the second drink of my order, casting me adrift in a bustling line of hot beverage enthusiasts. Working as I do in hospitality, I allow for a little latitude when it comes to disrupted service, knowing full well the rigours of attending to the sundry needs of patrons. However there comes a point when a customer has been standing in a confused state at a counter, well past the threshold of normal loitering, that should prompt some assistance. It is not the customer's job to guide the staff in the norms of body language, and if a stranded person remains unaided for that long then it should prompt an emergency re-education program in the staff room to ensure the 10-second phrase "Anything else I can help you with?" comes quicker to the lips than it did for me today. Eventually I got my second drink after prodding a staff member with a wooden stirrer and reminding them I still exist. All that said, I did get a little kick out of seeing the 5 customers behind me get such...

Ive always had a great experience here, only went in once or twice but drive thru very often. The staff are lovely! The girls I've spoken to at least, had a great customer service, always very happy and hands my coffee with the biggest smiles even at 7 in the morning! I do prefer the taste of costa coffee more than other coffee shops, they also have nice cake and snack options, and good for alternative milk. Not very many food options, I wouldn't visit for food, but its a great place to focus on work or just hanging out. Would usually spend about £10 for 2 coffees and a cake.

Yes the coffee may be a bit dearer compared to your local non-chained coffee shop, but Costa , like Starbucks and any other chain coffee places have the same prices. Don't visit if you aren't willing to pay established prices. However, the cup is massive so you do get alot of drink. The atmosphere is lovely, you see people reading or working away. Very local, easily accessible and convenient. Comfortable seats for different kinds of uses(lounging, or sitting upright). Outdoor seats available and nice on a hot day. Bathroom okay. The drive thru is an absolute life...

I have searched high and low on the internet, but there is no culture on earth that traditionally eats cheesecake with the fingers. This year's culinary innovation is the sole brainchild of Anniesland's Costa branch. When I answered in the negative to the question "Is there anything else?" prior to being served a slice of Biscoff cheesecake, I didn't realise this was my chance to enjoin my server to provide me with the means with which to eat it. My barista presented me with my lunchtime treat with no ceremony spent save for the serving plate, proceeding to retreat behind a colleague who was serving my friend. They then hovered in the middle-distance, seemingly trying to mirror my quizzical gaze towards this unheralded dessert-sans-cutlery before me, only their puzzlement was over my inability to appreciate the creative possibilities ahead. But before I could embark on this new adventure in coffeehouse eating, a more conservative staff member partnered my order with my friend's and hurriedly provided a fork.

I'm ordering...