Nonna Said… — Restaurant in Scotland

Poor experience. Food came a bit cold & cocktail glass had some food on it. Didn’t want to complain as it’s just wee things but worth mentioning if your thinking of going. Main issue was the upselling/ sales attitude. Constant do u want drinks, more food and do u want ice cream? asked this 8 times in space of 30 mins. Bombarded start to finish which was super off putting. Friendly staff but very pushy. Guy with glasses and balding head particularly so he even made a joke about how pushy he was to us. Weird but ok. Got bill but had to ask twice for card machine as short brown hair guy never came back- saw him doing something else behind the bar area for 5/10 mins so figured he forgot . Again usually don’t care but after everything just a further irritation. Once paid on contactless , only then asked how food was 😂 almost comically timed. I’ve ate and paid for it now lol ! If it wasn’t for the pushy attitude would have been a below average visit. Think managers need to chill out on the upselling training & wash the glassware as well. Maybe put the food under a heat lamp that actually works . Positives - cool murals & food taste was fine. Btw they have those tall ‘indrustial’ uncomfortable metal seats- avoid for longer visits/ if you are functionally disabled or have a big sacrum like...

Came here with my girlfriend for a casual dinner after a long train up from the South of England. Upon arrival we were greeted by and extremely friendly waiter who offered us a wide range of seating. We ordered two cocktails each. For me the drinks were the standard you'd expect them to be, my girlfriend loved hers. There is a lot to choose from. For dinner I ordered the Indian style pizza and the gnocchi. My other half the garlic and bell pepper pizza. Firstly the gnocchi was excellent. Both me and my girlfriend love italian food and havent had fried gnocchi before. we usually take pictures if our food, but it was gone before we even thought of that. Again both of our Pizzas were amazing! Mine was extremely unique and was a wonderful balance off flavour. My Girlfriends was a balance of classic taste, but with a modern twist, she loved hers too. For dessert we ordered the biscoff cookie dough. It was very small and was pretty standard for cookie dough, if I went again I wouldn't order it as I don't think it represents value for money. I get the feeling its not really a dessert place. However the quality of everything else warrants a 5 star review. Finally all of the wait staff were extremely friendly and attentive. One of the best pizzas I've had in the uk,...

Dined here last night after wanting to go for ages and was left disappointed. I got the impression that the staff were struggling to keep up even though there seemed to be plenty around and the place was around 50% capacity.

When we walked in the first thing we saw was a bar crammed full of used glasses needing attended do and we had to wait there for a few mins as our pre poked table was not ready (even though the place was half empty).

Cocktails came in reasonable time and were nice. Food took quite a while to come and part of our order was missing. Asked a member of staff about this item. Then tried to eat very slowly to allow time for it to arrive, yet it arrived an hour after we ordered and we’d both finished our pizzas.

To the credit of the staff, who were always polite, seeing as we’d already finished our main meal the very delayed side was pointless, they agreed that it could be sent back and deducted from the bill without fuss.

We then had to ask for that bill 3 times, again with a very ling wait. By this time the place was quieter yet it just seemed like the staff were run off their feet.

Had the service been a more acceptable speed and we’d actually got all the food we ordered this would have been a 4* review but based on last night I would...