First ever try on Nando’s.. in Aintree, big busy shopping area. We were hungry, so why not?! Give it a go.

Table for 2, it was easy start. The seater guy didn’t say a word, or asked. At the table we had to figure out how to get foot. Barcode scan, opening a new account on an app and actually ordering online 🤷🏻‍♂️

It wasn’t as easy as I expected, as I don’t use much internet (out of my interest), especially when I’m hungry and going somewhere personally.

I’ve heard good and bad about this chain. So, let’s turn it back to the basics. The floor was sticky all over, the general tidiness was critical. I know it is not the staffs’ fault but they should keep it up- I guess.

Ordered the food successfully. 2 bottomless drinks. We got the glasses after 20 minutes wait (the place was half empty, not busy!).

Food arrived. Chicken was tasteless, nothing special as I always thought and just above room temperature 🤷🏻‍♂️. Chips was cold, tasteless. Coleslaw was nice! Corn on the cob was also cold, they gave a piece of butter but wouldn’t even melt on it, so I just had without the butter.

I don’t know what to say… a place who supposed to sell food can’t provide at least 4⭐️ food should shut down immediately… they have nothing else to do only food.

This place today (10 September 2024) served me

2⭐️ food. 1 ⭐️ service (if I don’t check online how to order I’d still sitting there and waiting for someone to ask what am I doing there?!) Staff need communication and cleaning and food preparation training! 2⭐️ atmosphere… dirty restaurant. a colleague in a blue T-shirt was in his street wear in the kitchen (talking to the kitchen staff). Health and safety?!

No for me. Thank you anyway.