This place has extremely bad hygiene, watched the pizza maker pause making the pizza to walk out of the take-away shop, coming back and continuing to make our order, without washing his hands which is mandatory. He then dropped the peel (the tool to slid the pizza into the oven) on the floor, continuing to lift the pizzas after. Whilst watching the cooking pizzas he leant on the peel and the part that is in direct contact with the pizza was on the dirty floor. Absolutely no sense of hygiene. After checking on the pizzas he again leant on the peel and again the metal part was on the floor. The chips where then put on them being cooked in a dirty, greasy fryer. The chips came from a bag that was left open and picked up off the floor! Among over bags of chips and a box, all lying on the floor. After putting the chips in oil that I wouldn’t doubt hasn’t been changed in an healthy amount of time, he then just threw the bag of chips into a box on the floor. I’m also adding on that the chips are bagged which look like they are from the local shop which is not matching the information offered on their menu. With unwashed hands he sprinkled flavouring on the chips. Any wonder there were 0 other customers to ring or come into the take away whilst we were present. There was another man in the back we could see mopping the floor with a dirty mop and the floor was still dirty, he was mopping dirty water around the floor. The area around the bags of open chips (that are served daily) was stinking with dust, old chips, frozen chips and burnt chips along with flour and sauce. I understand pizza shop floors will have pizza flour on the floor during busy times but this was not a busy time. All food was thrown in the bin and this take away needs to be inspected. Pit fire pizza is not...
Read moreNot a massive fan of this place, unsure if it was a one off or if this is the standard as it was my first time ordering. Ordered though uber eats, arrived quicker than the estimated delivery time. Most of the food arrived hot. Carbonara was lacking in flavour and pasta was overcooked. Lobster ravioli was nice, but the cheese in the sauce was not to my liking would rather it just be something less overpowering with a flavour like crab/lobster. Pizza toppings were okay but I expected actual prosciutto on the prosciutto pizza, not just chunks of ham. The pizza base was very doughy not what I would expect from a fire baked pizza. Tiramisu looked appetising, but I was very disappointed when I went to take a spoonful and it was frozen. Overall, it was all edible but left me very disheartened for spending...
Read moreI had a fantastic experience at Pit Fire Waterloo! From the moment I walked in, the atmosphere was warm and inviting, with a stylish yet cozy decor. The staff was incredibly friendly and attentive, making sure we had everything we needed throughout our meal. The food was absolutely delicious! Every dish was beautifully presented and full of flavor, which was perfectly cooked and seasoned. The portion sizes were generous, and the ingredients tasted fresh and high-quality. The service was prompt, and despite the restaurant being busy, we never felt rushed or ignored. The pricing was reasonable for the quality of food and experience provided. Overall, I highly recommend Pit Fire Waterloo to anyone looking for a great dining experience. I will definitely be...
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