Taste of Thailand — Restaurant in Sheffield

I recently visited this restaurant to celebrate a special occasion with a group of 10 people. Unfortunately, our experience was marred by several issues. Upon arrival, the staff seemed unprepared for our large group, stating they couldn't accommodate us at a single table, despite having ample space and other tables that could have been reserved and combined prior to our arrival, but by this point had other guests seated on them.

After a bit of back and forth, they provided an L-shaped arrangement with two tables. The service was slow, with an hour-long wait to place our main course order and an even longer wait for our starters to arrive. Our frustration grew as dishes came out sporadically, causing some guests to almost finish their meals before others were even served.

Although the food was very good, we encountered further disappointment when they failed to account for our £55 deposit on the bill at first. Adding to our frustration, they insisted on a large service charge, despite the service being less than stellar - we had already each rounded up to leave a moderate tip as is the usual custom but they returned to tell us we’d underpaid (even though it was only because we hadn’t paid the full service charge). We ultimately paid the charge, but this left us quite surprised and dissatisfied.

While the restaurant may be suitable for smaller groups, I cannot recommend it for larger events. Our experience would have greatly benefited from more preparation on the table front and faster service from...

Have been here in the past and it has been good however we are very disappointed with our last trip. Since there was only one waitress and it was quite busy it took nearly half an hour for our drinks to be brought out. It was absolute chaos & you could tell all of the customers were agitated. After another long wait, our food came out & I was given the wrong dish. Was told to wait while they got the right one- must’ve not cooked the correct one at all as my partner had finished her entire meal before mine came out (I had told her to eat as I knew it would probably be a while). The fire alarm also went off, which in hindsight was probably for them cooking my correct dish since it came out very burnt. Both dishes were of poor quality and did not taste good, however it was impossible to get the waitress’ attention & she did not check in on us throughout. They also seemed very preoccupied with deliveroo orders, as they had multiple problems with this and all of the delivery drivers left either having to cancel or having to wait a great deal of time for the food- therefore would not recommend ordering via delivery unless willing to wait a very long time, or risk having your order cancelled. We left feeling very upset, as did many customers...

Shocking service, a string of take away drivers collected their orders whilst diners were ignored. No one front of house, 2 waiters that were on ran back to kitchen & was impossible to catch their eye. When food eventually arrived, 25 mins for starters then mains 55 mins after we'd finished starter, no one came & asked if everything was ok. Result was that I was sat with a main I couldn't eat for 30 mins before I could send it back. It was awful, excessively sweet sauce. I waited 20 mins for a drink. They overcharged on the drinks as well. When we complained about the service & food, they took 10% off the bill which did not make up for how bad it all was. My advice avoid it. Never given such a bad review before but it is warranted. Only positive, my stater a tum yum soup with pork...