No1 Kitchen — Restaurant in South Kesteven

Review from April 2023: Great service from Holly. We will definitely be back. The burgers were amazing. Real good beef! Probably grass fed and probably local.

Nov 2024 review: A Review of Amy and No1 Kitchen Stamford

No1 Kitchen in Stamford is a delightful dining spot known for its excellent food, warm atmosphere, and exceptional service. During a recent visit, I had the pleasure of being served by Amy, whose outstanding service added an extra layer of enjoyment to the experience. Her friendly demeanor, efficiency, and genuine care made the meal truly memorable.

Service with a Smile

Amy is the epitome of service with a smile. From the moment we walked into No1 Kitchen, she greeted us warmly, radiating positivity that instantly set the tone for the rest of our visit. Her cheerful attitude was not just professional—it felt genuine, as though she truly enjoys her role and connecting with the restaurant’s patrons. This authenticity is rare and refreshing.

Efficient and Quick Service

No1 Kitchen prides itself on quick service, and Amy upheld that standard effortlessly. Despite the restaurant being moderately busy, she ensured our meals arrived promptly and maintained impeccable timing throughout the experience. She balanced efficiency with attentiveness, checking in at just the right moments to ensure we were satisfied without ever being intrusive.

Delicious Food and Amy’s Recommendations

The food at No1 Kitchen Stamford was nothing short of excellent. Every dish we tried was flavorful, well-prepared, and served hot. While everything on the menu looked enticing, Amy’s recommendations stood out. Her familiarity with the menu allowed her to guide us to some truly standout dishes, and her enthusiasm about the food made the experience even better. Her suggestion for [specific dish, if applicable] was particularly memorable and a testament to her expertise.

A Homely and Welcoming Atmosphere

No1 Kitchen has a cozy, inviting atmosphere, and Amy’s presence only amplified that sense of warmth. Her interactions with us and other guests made the restaurant feel homely—a place where diners are not just customers but welcomed guests. She treated every table with the same care and attention, which added to the restaurant’s overall charm.

Memorable Highlights

Amy’s genuine smile and positive energy created a welcoming environment from the outset.

Her knowledge of the menu was invaluable, ensuring that we made the best choices to suit our tastes.

The seamless service she provided demonstrated her professionalism and dedication. Even small gestures, like promptly refilling drinks or ensuring condiments were at the table, showed her attention to detail.

Conclusion

Dining at No1 Kitchen Stamford was an absolute pleasure, thanks to the combination of delicious food, a warm and cozy ambiance, and Amy’s exceptional service. Her big smile, quick and efficient service, and personal touch made the experience one to remember. I highly recommend No1 Kitchen for anyone looking for a great meal in Stamford, and if you’re lucky enough to have Amy as your server, you’re in for an even...

Extremely rude service after allergy mistake.

The safety of my friend was dangerously compromised after serving him an allergen. Measures should be taken to ensure this doesn’t happen to anyone else as the consequences could be more serious. To top it off the waitress shouted at my friend after the incident in a horrible tone.

I attended this restaurant with two friends - one is allergic to egg and milk - we made this very clear to the member of staff in a polite manner.

Despite my friends allergies, the burger still came with mayonnaise on its base (this could have killed him).

We very politely notified the waitress and she incorrectly said the mayo didn’t contain egg and milk. She then returned 10 minutes later with a new burger after finding out from the kitchen that it did.

My friend (who is very shy and quiet) then politely left the table to ask if the burger would be refunded - this was met by a horrible and rude response saying that it was extremely rude to ask and it was already removed (if this had been clarified by her beforehand then it wouldn’t have been asked).

This embarrassed my friend in front of the already fairly empty restaurant and quite simply spoiled the meal and our day. Following this the waitress slammed the bill on our table as we were still eating our food.

The restaurant needs to tighten its allergy policies before someone gets hurt and also train it’s staff properly regarding how they should talk to paying (and polite) customers after such a serious error had been made on their part.

I would not recommend this restaurant to anyone not wanting their week to be ruined by horrible service.

It was disappointing that good food was let down by appalling customer service and a serious error being made regarding allergies in a mostly...

I have never experienced customer service as awful as I did in this place. As someone who works in a customer facing role, I would never dream of speaking to people the way the three women working here tonight did. We booked a table for 9:30pm to celebrate my friend’s 22nd birthday. We turned up just after half 9 and they made an attempt to gaslight us into thinking we booked it for 9pm. We have Facebook messages to prove this is not true. Next, a member of our group was accused of being in possession of a fake ID due to the staff’s incompetence and failure to recognise a new-style UK driving licence (which have been in circulation since the beginning of 2021!!). When we argued against this INCORRECT accusation, they bluntly told us our table had been given away. Apparently the licensing committee had paid them a visit earlier in the evening due to previous failures to recognise the difference between fake and real IDs. Genuinely in shock at how rude the staff were, I would not recommend this place to anyone and will not be returning until the waitresses/front of house staff learn some manners. Absolutely disgusted, would rate 0...