I’m well and truly confused by the unpredictable experiences I have in this café. I love the food, the décor is very comfy (although I hope the bathroom wallpaper is a bit concerning), and usually the staff are delightful – always helping out and making sure to serve with a smile. But my experience yesterday was so completely the opposite. I’m appalled at the behaviour of one of the young ladies that served me. She was incredibly blunt, if not mildly hostile. She was unwelcoming to the point that I wasn’t sure if I would return because I felt profoundly unwanted, which was exacerbated by the fact that the service was abysmally slow.
Thankfully I was convinced by my son to not write off the whole establishment because when I went in again today the staff were back to their usual friendly selves. I’m hoping that yesterday’s ill manners were a blip because it would be a shame if this young lady tarnished an otherwise lovely establishment and the hard work of the...
Read moreWe visited Wallingford on a Sunday for a walk around the historical castle and stopped by Bean and Brew for a coffee. While most cafes were closed, this one was open and offered a large space with seating both upstairs and downstairs. It was quiet when we arrived but got busier as time went on.
The cafe could benefit from some modernisation. The fabric seating was stained and didn't appear very clean, and the overall space seemed like it could use a good refresh. The mugs also had noticeable tea stains, and when wiped, the residue came off on my tissue, which was a bit off-putting.
On a positive note, dogs are welcome, and the staff were friendly and welcoming. We ordered a couple of teas, a coffee, a tea cake, ginger and caramel cake, and a bacon & brie panini. Everything was very tasty, and we enjoyed it.
While the experience was pleasant overall, it would be great to see the cafe get a bit of attention in terms of cleanliness and...
Read moreLet me tell you about this place I stumbled upon - it was down-to-earth, the staff were super friendly (I mean, they practically bent over backwards to make sure we were happy), and it was the perfect spot for my inner child. Yes, that's right, folks, it's child-friendly!
We pre-ordered afternoon tea, and boy, were we in for a treat. They made us feel like royalty with a fancy table cloth and everything. The food was delicious, and I swear those scones were still warm from the oven. I scarfed down a feta salad, sipped on a cappuccino, and indulged in a slice of heavenly chocolate cake. It was definitely an experience for my taste buds.
And let's not forget about the board games. Who knew playing Monopoly with your friends could be so fun in public? We spent a couple of cozy hours battling it out and laughing our butts off.
All in all, it was a fantastic experience, and I can't wait to go back. Thanks for the great service and the yummy...
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