Tap And Vine — Restaurant in South Ribble

Today we visited the Tap and vine in penwortham as we do every other weekend . Two local couples in our 50 s to 60s . We were there from 2 - 6pm , paying for every round as it came .. On leaving we were accosted by two members of staff around 20 yrs of age and accused in the street of not paying our bill . Myself and my male colleague both with 20 yrs experience as prison officers and our wives .A little taken aback by the accusation and the manor of the approach my colleague was not too enamoured by. We both returned to the establishment to be met by 5 - 6 young employees engaged in a case of 'who said I said they said ,not me ' and a 6ft 2 guy stationed at the end of the bar ,arms folded and focus directly on us . To anyone else maybe a confrontational intimidatory figure and stance convinced that the staff are correct and that there maybe trouble , therefore create a potential aggressive stance and persona . To me ,laughable . My colleague clearly upset remonstrates with the staff to be told by a young non wearing face mask barmaid 'to put his mask on ' . Wow. This is where things could escalate but my colleague being the professional that he is vacates the premises . I point out to a young waitress that she brought the drinks and took payment and it was the fact that they brought the wrong drinks that prompted her memory recall . Apologies all round . Have to say though as an employer ,we watched a string of heated discussions amongst the staff during our visit total disorganisation no clear leader and general mismanagement . This could have quite easily escalated into a more serious situation if, I would like to say, the customer was less amenable. A stressful time I agree ,but get your house in order and four less...

Very disappointed tonight. Been frequenting Tap and Vine since it first opened but sadly we will be avoiding in the future. We went in today as a group of 4 and spent 4 hours in the establishment. We paid for each round as it was delivered to our table. You can Imagine our embarrassment and humiliation as we left the venue when 2 members of staff came running out of the building and chased us to the pelican crossing saying we had not paid the bill. Absolutely gutted and annoyed at the accusation. Words...

Good beer, changes regularly, well kept, friendly bar staff, small outside seating area (when village centre improvement works take place then this will be even more attractive). Only down side is that it's quite small, so a couple of dozen customers makes it pretty full - that's the drawback of being a popular spot.

Called in on 23 November '23, they have now added to and improved their outdoor seating area - much better protection from the elements. Useful, because it was pretty packed at 9:30...