BonBons Coffee Bar — Restaurant in South Ribble

I was really looking forward to a catch up with my sister and some nice food, how wrong I was, we ordered pancakes and waffles,the waffles we piping hot, however both portions of pancakes were cold, my sister mentioned this to a waitress, there was no issue we were just going to eat them, then a lady approached our table to say sorry and she would redo the order again, as she was aware they had been a delay, so she knew they not hot when they were sent out. We declined the offer as we wanted to eat together which we were quite happy about, the lady who turns out to be the owner turned away rolled her eyes and stormed off, this was highly unprofessional.

My daughter decided to put a review on Google, just as we were about to leave the owner came storming over to the table waving her mobile in our faces saying 1 star review is that all I'm worth,I was going to refund you but you can forget it now, I asked her to lower her voice as the cafe had other customers in but she carried on, we tried to explain her actions of eye rolling made the situation worse, we were happy to leave it with telling the waitress the pancakes were cold. All in all a very bad experience, which really didn't have to be if it had been...

What a lovely little gem of a place, with a licenced bar in the middle of Penwortham, just outside Preston. Had the good fortune to visit unplanned today with my hubbie for Saturday lunch. What a relaxing treat it was too. We were seated in the bar area on comfy leather sofa chairs, There was also further separate room with seating internally and also externally to the front of the cafe. lovely attentive staff but not intrusive which added to the relaxing atmosphere and happy vibe. Baristo area was lit with twinkle lights which is a nice touch. Food resonabley priced with good portion sizes, and varied menu choices. I had the Club sandwich and my hubby had the Spanish eggs benadict with halopenos and chorizo, definitely recommend. It was lovely to chat over lunch. Will definitely be calling again. Thank you for the friendly chat. Ample parking behind a lot...

Stopped here on Saturday for a coffee with my mum. Never been in before and have to say the place is lovely. We decided to have lunch too so ordered coffees & 2 ciabatta sandwiches, one goats cheese and 1 steak and red onion chutney with brie. Coffee arrived and was really good, however both ciabattas arrived absolutely steaming, like they had been in the microwave to melt the cheese, to the point where we had to let take the top buns off to let them cool down and the spinach in mine was too hot to touch. Once cooled off, mine was tasty, if a bit soggy which I ate, but my mums ciabatta basically turned into mush when she tried to eat it and so most of it got left on the plate. Maybe we chose the wrong thing but we both left a little bit disappointed given how nice the place was. Would maybe try again for coffee and cake but probably try...