The Napoli — Restaurant in Staffordshire Moorlands

Seated for 7:05, very very slow service. Waited a while for someone to take a drink order and again for food order. Definitely a place that favourites larger tables. When we was finally seen, we was told pizzas might be a little longer as everyone had been ordering pizzas. Ordered a focaccia bread with dips as a starter. Young waitress spent most of the time wondering around looking if anyone wanted more drinks than actually clearing tables. We had been there an hour with no sign of a starter, surely it's known to every establishment a starter should be something you can get quickly out.. apprentently not. We went to the bar to pay for our drinks so we could actually get some food. We explained we was going to pay for the drinks because the food was just taking too long. The manager then preceded to tell us we had ONLY been waiting 26 minutes, bare in mind we was seated just at 7, we had been there an hour, it was still not in the oven. Wouldn't recommend, wouldn't go again. Maybe the owner should rethink the menu, and clearly retrain their staff on customer...

Went for a weekend away and did this restaurant for my Sons 15th Birthday and Alton Towers. Arrived at the restaurant 15 minutes late from our booking time, but they were straight away very accommodating and told us it was fine and was able to seat us. When it was very busy. Drink orders came 15 minutes later and took 30 minutes just for drinks to come out. Which was very slow in my opinion, however saying this, they made me a cocktail that was not on the menu which was the best sex on the beach u ever tasted. The food we ordered straight after the drinks came. Food was again was a little slow to arrive (about 30 to 40 minutes). Food came out hot still. The food was out of this world and amazing! The service was slow but every staff member we interacted with was very friendly, polite and happy. After all this I would still recommend this restaurant. I would still give this restaurant a 4 star. Only because the service was slow but the staff and food made it up...

It’s so rare to be recommended a place where the food is full of flavour, the variety of it is absolutely amazing, catering to both my gluten free dietary needs and having such tasty salad and wine too. The gluten free pasta and pizza here are 💯 What really adds to the atmosphere is the awesome 90s early 2000s mellow pop playlist in the background whilst you browse the library wall of books to choose from as a dinner companion. It truly feels like home … but better! Like entering the best of little Italy and being Belle in Disney’s Beauty and the Beast (if you love books like me). The food is so good (a rarity when trying a non chain restaurant in England) I’m eating here for the 5th night in a row and not running out of amazing dishes to try. What’s even more I got to meet the lovely owner, her family and find out about her journey, which made me feel even more like home. I will forever be recommending this place and encouraging people to visit Leek...