Naz Restaurant & Takeaway — Restaurant in Staffordshire Moorlands

Visited Naz on 26/10/2024, and while the food was good, the experience was completely ruined by the man at the billing counter. From the moment we entered, he greeted us with rudeness, questioning why we had come and where we were going. This is supposed to be a restaurant, not a car dealership! Are customers coming to Naz to buy cars or take out loans? It was truly baffling and insulting from the start.

The waiter who served our table was excellent—attentive, polite, and delivered great customer service. However, the man at the counter was the opposite, treating us with disdain and disrespect. After we finished our meal, I went to pay by card, only to be met with a question: “You work at a care home, right?” said with an insulting tone and a demeaning look. When I clarified that I don’t work in a care home and told him my actual profession, he continued with that same sneering look and smirk. If I were in a care job, is that something to insult? Care assistants and care workers do honorable work, and every job has its own dignity.

This kind of behavior is unacceptable in any establishment, let alone in an Indian restaurant where customers expect a welcoming environment. The management at Naz should seriously invest in proper training for their staff. Rudeness and insults should not be the face of any restaurant, yet that’s exactly what this billing counter employee represented.

Overall, despite the food being nice, the experience left me feeling deeply disrespected and offended. I’ll never return to Naz, and I strongly advise others to think twice before dining somewhere that tolerates such poor treatment of...

Ordered 5 curry’s last night as there was few of us for carry out got back eat the food was disgusting every singlet curry was vile chef wants sacking no lamb in the curry wife had chicken tikka thats give her food poisoning so can’t go to work today and my other 2 friends who had a prawn curry was ok but my other friend isn’t very well either I will not use this Indian ever again you have lost very...

Went here with some friends and family on New Years Eve. First time in this restaurant and very pleasantly surprised. Place was was lovely and clean and bright. Service was great. Food was probably the best indian food we have ever eaten. Will definitely be returning in the future and have no hesitation in recommending to anyone who appreciates quality. Prices werent the cheapest but...