Costa Coffee — Restaurant in Stockport

My experience today was rude and unacceptable, i brought my own food in as i do not enjoy the choice of the M&S selection in-store. Unsure of the name, A woman with white/grey hair on the older side quite small approached me and my partner and told us we could not eat in here although we had spent £10 on just 2 coffee’s, i proceeded to ask why and she just said because we sell food in here. This was very rude in my opinion as i don’t feel asif they sell food to cater everybody and their dietary needs. We then sat outside ate our food and came back in to drink our coffee, having to sit outside to eat my food although i purchased a coffee in store was humiliating and degrading to say the least. I took a sip out of my coffee and realised i couldn’t taste any caramel after paying extra for caramel syrup. I then went and politely asked if i could have some more caramel as i couldn’t taste it. A forgein woman maybe chinese/phillepino said that i should’ve stirred it and added more pumps in, as i walked off the older lady with grey hair and the chinese lady both laughed as they was muttering quietly under there breath. As a barista myself at a competitive store, i would never ever want to make a customer feel the way i felt and i will most definitely not...

It's lovely but the pricing is such a shame! It makes what could be a lovely enjoyable lunch instead a rather stressful totting up exercise. I'm honestly not as tight as I'm sure I sound and enjoy taking the family out sometimes with there boyfriends and girlfriends and I like them not having to worry about the cost and at most places this is an easy thing to do but unfortunately at Costa you could easily find yourself with a £200 bill for a brew and a cake in no time at all. Still I should say the food and drinks are lovely and the barristers take a pride in there craft Which equally demands a respect which is wonderful to see creeping across the water's from Europe. All in all staff, product and skills are impressive but if the management could take a shaving of the profits to give a more reasonable price I would dare to recommend to anyone I met, until then I would never feel good to put someone in an embarrassing position where they have to start asking for everyone...

Stopped there today for 2 drinks and a couple of toasted teacakes, I won't bother going again. Well over 20 minutes waiting time with only 3 people in the queue and 1 person being served plus 4 staff, not brilliant and some customers gave up queueing. Then when the teacakes arrived they were not buttered. I was given rock hard butter 2 flimsy plastic knives and the advice to use the public bench outside as a table to place my food on, whilst I buttered it, as I could not use any where inside. Also according to the staff it would be against the law for them to butter it for me. I felt that this statement was very strange considering they were preparing plenty of food for delivery. During the recent lockdown I have been to several takeaway places, all of whom have buttered my teacakes. I appreciate that times are difficult and we all have make allowances. But how a company treats you now is how you...