Delhi Divan — Restaurant in Tamworth

-5 it should be rated ,upon entering we were given a table for two for four of us despite the restaurant being empty , we were forced to sit next to filthy blinds splattered in food and dust on the floor chocolates and rubbish strewn around an empty restaurant , when the waiter came over we ordered drinks and starters drinks were flat and although they stated even though it had come from a tap it tasted like water and was flatvas if poured from a seriously cheap bottle of week old nearly empty own brand coke , we asked why it was flat and tasted of water to be laughed at and ignored and he walked off , pulling faces ,upon ordering we weren't asked If any of us had allergies and staff seemed more fixated on standing and doing nothing a good six of them despite it being dirty and empty , one seemed more interested in expressing his body and doing weird air humping and flexing his muscles to an old man sat trying to eat by himself stating that it's leg day despite flexing his arms extremely close to this poor man , we were then rudely asked if we were going to order are main in a passive aggressive manner , food took along time to arrive a good half an hour for it to turn up just passable as it being hot , poppodoms were a little stale , rice did not seem fresh , one prawn that looked like it had been trod on for the whole dish and the meat seemed over cooked or as if it had been cooked and left to long to flash pan it , four to five pieces of tiny chicken for another , corners had seriously been cut for eat in food for them to make maximum profits of basically just sauces the basic fundamentals of the basic dishes were lacking, we ordered numerous types of naan breads for it to arrive with a honey or golden syrup drizzle instead of ghee or left dry ,despite the bread base being good the peshwari naans were not at all peshwaris they had cut major corners and had zero sultanas even though it is a major part of the peshwaris elements , again we complained and was offered one drink fresh miraculously this turned up with lemon in despite two of our drinks being flat , upon inspection when I looked at the lemon it seemed as if someone had cut the tip of their nail off and it had stuck to the lemon despite me thinking it was part of the lemon at first so I took a gulp to get a mouthful of a nail either accidentally cut off or from a nail biter chewing and spitting it as I pulled it out my mouth I could see what it was at this point I'd gave up with them taking advantage of taking the P , when food was served we were each given a napkin these were dirty also and covered in debris of I don't know what , the whole night was an epic fail here, the waiter although pleasant came and asked us if we were enjoying our meals when we complained he walked off laughing yet again and seemed complacent and not wanting to listen despite me not finishing talking to him , this really riled me up at this point we all gave up for a team of them to bring the bill as if they were trying to intimidate the payment. When I complained and explained the situation , the food we were made out to be liars , despite showing proof one then said we are happy for you not to pay for the items we asked if we could pay separately for our meals then when he had our cash in his hands he added it together as one bill and would not listen to us and went back on his word and charged us the near full price a whole few pound off so I lost my cool admittedly and tried to tell him that that wasn't on , so I lost my cool and poured my drink over the table if your going to go back on your word and steal from your customers then you can work for the money you've stolen avoid at all costs these workers are seen regularly buying stolen items off heroin addicts and thieves at the side door I know I used to be one of them years back and buying out of date or due to be out of date to cut costs from many supermarkets within the town avoid at all costs truly a disgusting place and staff deluded with standards set that low they have started to believe...

Dining in restaurant. Food, fantastic, taste and presentation wise. Restaurant experience? Shoddy. I'm really not one to write such reviews but just to help anyone else considering the place....

1st time ever going into a restaurant to eat Indian food as opposed to takeaways.

The pilau rice (as a side) here is the white, purple and green kind. Not the yellow one typically seen. Which tasted fine, but aesthetics compared to the yellow rice is lost here. Coconut rice was advertised as a side but very much felt like a dessert; very sugary. Otherwise test of food was exquisite. 1of 3 Naan breads served charred.

2 hour wait to be served main meal. We were ready to walk out 40 mins into this wait, not because of the lack of action but for the following details.

Orders were incorrect in the dishes served but correct on receipt. Didn't realise wrong dish was served until half way through. But after being told that our deduction of the "lemonade" actually being sparkling water , we were informed it may have been a "different kind of lemonade you're used to". 5 of us had sipped this one drink to confirm. The table went quiet on both occasions when we complained.

Apropos receipt, handwritten and incorrectly calculated ie off by £5.

But I had been put off by creating a fuss as so many things had gone wrong the moment I stepped in.

Atmosphere was fine. Decor picked well.

However, air conditioner was set to hot despite restaurant being warm already ( some customers were visibly sweating, and not because of the food-- no one in the place had been served in the 1-2 hours we were there, so it was not due to spicy dishes)

It was just a shame. A really poor experience. Don't go in a group larger than 4. Even as we left, could hear complaints that the bar had prepped a drink using vodka instead of Malibu rum.

Special shout-out to the lady who seemed like she was done with life and giving two cruds about customer satisfaction. We were the first to arrive. I do not understand why our presence seemed to kill any joy you had , as we were not raucous at all. It may be worth leaving the job.

I'm just really confused by the whole thing. It was a long night and we'd already forced our selves to complain about basic things. On reflection, if it wasn't a celebratory occasion, for which many had to travel far in for , we would have and should have...

Would not return, despite the decent food.

I visited this restaurant with a friend on Sunday evening. The place looked fairly nice — some chandeliers and a clean setting, although not particularly spectacular. It wasn’t busy at all, with only a couple of other tables seated.

After waiting patiently with our menus for a while, we tried to get the staff’s attention. It took several attempts, and when I finally said “excuse me,” two staff members — who were chatting behind the counter — just stared at me. I asked, “Can I order, please?” and still got no response, only more stares. I then said, “Would you like me to shout across our order?” and one of them sarcastically responded with, “Have you never been to a restaurant before? You know how restaurants work, don’t shout.” He repeated this point again at our table in front of my friend, completely uncalled for and condescending.

When we tried to order a Peshawari naan, my friend — who is originally from India — pronounced it with a V instead of a W, which is a regional variation in pronunciation. The waiter snapped back saying it’s not on the menu. My friend pointed at it clearly on the menu, and the waiter still insisted that he “can’t serve something that doesn’t exist,” only to finally admit it was on the menu but insisted it had to be pronounced his way. Completely unnecessary and frankly rude.

To be fair, the food was actually very good. But the unprofessional, arrogant attitude of the staff completely ruined the experience. It’s one thing to correct a customer politely — it’s another to be patronising, dismissive, and borderline xenophobic in tone.

Would I go back? Absolutely not. Nice food doesn’t make up for such...