We’re big fans of Franco Manca and were so excited to have lunch at the Trafford Centre branch a few days ago. Unfortunately our experience was a disaster from the beginning. There was just one server on duty and we could tell she had no interest in serving us, maybe because two of us were visibly Muslim and wearing hijab. But she seemed really unhappy that we were there. First she said we had to leave our baby’s pram outside the restaurant; we found this really strange because the restaurant was completely empty save for one table and the pram could have easily fit anywhere, and whenever we eat out we keep the pram with us unless the restaurant is tiny, which Franco Manca is definitely not. Most of the tables were empty; first of all she led us to a table right in the corner, next to the only other table where people were sitting; she said she wanted to seat us close together so it would be easier for her to serve both tables. When we requested a table just a bit further inside the restaurant (due to the noise coming from the Orient) she refused and sat us at another table near the entrance. She literally said, ‘if you sit on the inside, I’ll forget about you.’ Not a minute later a group of people came and sat down at the exact table we had asked for. When we asked the server about it she said they had a reservation, although she had stated before that no tables further inside would be served since she was the only one on duty. Needless to say, we felt extremely unwelcome and decided to leave and eat at the neighbouing Pesto restaurant which was amazing in terms of seating, service and food. The server at Franco Manca seemed annoyed and unhappy with our presence and her attitude was extremely rude and unwelcoming. We won’t be visiting Franco Manca Trafford again and will recommend our friends and family to stay...
Read moreTitle: Fantastic Food and Amazing Staff at Franco Manco Pizzeria!
Review: I recently visited Franco Manco Pizzeria and had an outstanding experience. From the moment I walked in, I was greeted by a warm and inviting atmosphere. The staff, particularly Conni, went above and beyond to ensure my dining experience was memorable.
First and foremost, let's talk about the food. The pizzas at Franco Manco are simply divine! The crust was perfectly crispy on the outside and wonderfully chewy on the inside. Topped with fresh, high-quality ingredients, each bite was bursting with flavor. The menu offered a great variety of unique and delicious pizza options that catered to all tastes and dietary preferences.
What truly stood out during my visit was the exceptional service provided by Conni. She was not only attentive and friendly, but her knowledge about the menu and recommendations were spot on. She took the time to patiently answer all my questions and made sure I had the best dining experience possible. Conni's genuine enthusiasm and passion for the food and customer satisfaction truly shined through.
The ambiance of Franco Manco Pizzeria was cozy and inviting, making it the perfect place for a casual get-together or a relaxed meal with friends and family. The staff's attention to detail and dedication to customer satisfaction were evident throughout my visit.
Overall, Franco Manco Pizzeria exceeded my expectations in every way. The food was outstanding, and the service provided by Conni was nothing short of amazing. I highly recommend visiting this pizzeria if you're in search of a delectable pizza experience with top-notch service. Thank you, Franco Manco, for an unforgettable dining experience!
Five stars...
Read moreFranco Manca at the Trafford Centre truly delivers when it comes to amazing food and exceptional service. The pizza was absolutely delicious with that perfect sourdough base and fresh toppings that hit all the right notes. This was my second visit and once again I was blown away. The first time I came I received what I would call A ⭐️ service and this time it was even better — A star star service.
What really made this visit special was our server Lily. She was the absolute star of the show. From the moment we arrived she greeted us with the warmest smile and her friendly welcoming demeanor instantly made us feel at home. She was attentive kind and genuinely hospitable. It felt like she went above and beyond to make sure we were comfortable and enjoying every part of our meal. She truly elevated the whole dining experience and made it memorable for both me and my sister.
I would highly recommend this place if you love a good pizza and appreciate great service. Franco Manca Trafford Centre is not just about fantastic food but also about people like Lily who make you want to come back again and again. Loved it. Can’t wait for...
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