I have been using this Kfc for several years and I had the most worst experience as the chicken was very dark, overcooked and also burnt. The taste was horrible. Nowhere near KFC standards and quality that me and my family have had in the past. I brought this to my children who were very upset. Had a bite and would not eat anymore. I rang the restaurant several times to complain but no one picked up the phone. I am very upset as I have done a 12 hour shift at Work and bought a bucket home for my children that tasted awful, hard and overcooked. When I went to return this bucket with nine pieces because five went in the bin the manager ask me, what do you want.? So I replied by saying a full refund and she said I can not give you a full refund I can only give you a partial refund because there are five pieces missing. So I explained to her that I’ve gone home sat down, ready to eat my KFC. I’ve come back after an hour. Try to ring you several times for my inconvenience you are giving me a partial refund. Are you for real? And she replied by saying, that’s all we can Do. . She was very disrespectful with a really bad attitude With no experience to handle this situation. so I just left the piece of chicken on the desk very disappointed. I feel this could of been handled very easily if it was not for this manager with a massive attitude no experience. You can sell the rest of the stuff, they’re actually disappointed on how she handled the situation.