Veranda — Restaurant in Trafford

*Avoid if you’re going for a nice relaxing meal. Birthday experience ruined by an extremely rude and hostile server. *

I booked this restaurant for my husbands birthday after seeing all the positive reviews below and was excited to take him somewhere that seemed to not only have nice food, but a lovely atmosphere and service.

However we drew the short straw and got a server who is either extremely undertrained or was having the worst day of her life - she was a female with short hair and since we walked in she was extremely hostile and rude, she has ruined the entire experience. Sadly the tables to our right had the male server who I assume people are talking about below, he sounded very kind and was offering everyone on the other tables complementary drinks at the end of their meals- saying that this is offered as standard in return for a positive review etc - so if you go, either make sure you get him or seriously turn around and go home.

We were, of course, not offered anything complementary by our server, but I didn’t go there for that so that’s ok. What’s shocking is that we were being very nice to our server and were saying about a million thank yous per sentence just because we wanted to cheer her up and have a nice positive atmosphere. She spoke to us in a very condescending rude manner, never cracked a single smile or said anything polite or positive such as “please”, she was very short with us in her language and a few times rudely pointing at things e.g when she brought the card machine, she didn’t say a single word and just threw it on the table and waved her finger around it. I giggled out of nervousness because- what the hell? A single incident is easily forgiven and honestly if you’re having a bad day, I feel bad for you, but to have an attitude like that throughout is unacceptable and is bound to rub off on your guests. The audacity of this woman!

The food was ok - definitely not worth the horrible treatment but they have some nice dishes. The plain rice and fatteh are cooked in a lot of Ghee and the taste of the ghee is overpowering in those dishes and ruins the overall flavour. The Kabsah dish is nice though, very well balanced and flavourful. The portion sizes are good for the price. I recommend the aubergine dip “baba ghanouj” and the kabsah. Overall, we definitely will not be back and I do not recommend this place to anyone who wants to have a nice relaxing meal out, unless you can somehow guarantee the friendly male server. We may have enjoyed the food a lot more if it weren’t for the server,...

Unexpected little find via Google. Thought we'd give it a go following reviews. Nicely decorated Mediterranean restaurant. Warm welcome from the only waiter who was on that evening. Although we booked, we could pick our table. As the evening progressed it did get busier with walk ins and booked tables. I wasn't sure of which draft beer, but the waiter was kind enough to bring a sample of both, so I could make a decision. We placed our orders for starters and main with a side. Complimentary hummus and breads, nice touch. Prawns and wings were decent size. Main courses both lamb (meat tender) with rice and side of Greek salad. We were both very full. The waiter before clearing even asked if we wanted to take any leftovers with us. Lastly we could only indulge in one desert, milk pudding in rose water which we have never had before. It is quite fragrant and I think we did right by sharing as quite indulgent. Oh and there is an offer of a shot, I had a Baileys. All in all, was an enjoyable experience and looked after by one and only waiter,...

I booked with this restaurant after reading the amazing reviews that it had received. In addition it was also on my taste card. I booked it for 4 people and it was for my fiancé’s birthday dinner. We all love Mediterranean cuisine and were looking forward to trying their food and my god it did not disappoint! The food was amazing! Everything was freshly made and the rice was delicious! We ordered mix meat kabobs and also some vegetarian dishes, which they have a lot of options to choose from. The hummus was home made and you could tell they put love into cooking the food. Mina was amazing and you could see that he enjoys being a great host. He had my partner pick a song to play from their Spotify and sung my partner happy birthday. Lastly, he provided us with complimentary shots and an overall some of the best customer service we’ve ever had! I will definitely recommend this restaurant to friends! Thank you Mina and staff for the memorable...