I have been to Brewstone on four occasions and I will say this the food is excellent the chefs and cooking staff are doing a great job they really are.

However the reason why I’ve given it one star is because of multiple interactions I’ve had with staff. I was with my partner being waited on by a particular member of staff who asked if we’d like some alcoholic drinks I clearly stated no I can’t due to medication I was taking. He then quipped about how he had drunk alcohol whilst also taking medication that he shouldn’t really have mixed alcohol with. I then clearly stated no the medication is for my heart. He then left us alone.

I wish this was the end of it. We were sat next to a group of 4 women. Two of the group had stated before being waited on, we won’t drink as we’re driving. The other two of the group said they weren’t driving therefore they would have drinks. Then the same waiter comes over to them.

He asks if they’d like drinks, they say not for two of the group as they are driving however that the others would drink. He says can’t I tempt you? multiple times. Even thought the women had clearly stated that they were driving and didn’t want alcoholic drinks.

This shouldn’t have happened once let alone twice. For two completely valid reasons three people didn’t want alcoholic drinks however that wasn’t a choice that was respected.

Furthermore service is always slow we’ve waited 1 hour plus for two pizzas despite politely asking about the progress of our order - after already waiting 40 minutes. We have many times ordered drinks or puddings and waited for them only to be told 30 minutes after we’d paid that they didn’t have some of the ingredients to make the drinks or they’d ran out of that particular pudding.

The food and the pub quiz is the only reason I’ve come back however due to the constant poor service it’s just not worth it. It’s a beautiful place with beautiful food but the service just pales in comparison.