The low rating here is based on the price of this place. The food was fairly decent and tasty. I come from a place where Vietnamese food is plentiful and inexpensive.
I could not locate a menu on their website, so I used the one that's posted on the Google listing, which DOES have reasonable prices listed. I budgeted £25 for a meal for 2, which should be plenty. I placed my order over the phone and was not told a total before hanging up, which isn't unusual for me. I ordered 2 Iced Vietnamese Coffees (listed at £2.50 each), 1 order of Meat Summer Rolls (listed at £6.50), 1 order of Grilled Pork with Vermicelli and Spring Rolls (listed at £5.50), and 1 order of Vietnamese Special Soup (listed at £8). The total, according to the menu shown on Google, is exactly £25.
When I arrived to pick up the order I saw a sign saying "Today is only cash". Since I was unaware they only accept cash, I confirmed with the girl working there. Once again I didn't get an order total before I ran to the cash machine. I popped across the street, took out 30 quid, and returned within moments only to find out I didn't have enough money. Somehow the total for this order was £38.50!! A £13.50 difference!!!
Having such sticker shock I said I would have to go back to the atm for more money. Before I did that I turned around to ask the girl to make sure she had the right order for me as it should've been about £25. I had my order with the prices written down on a notepad on my phone which I showed to her. She confirmed after looking at it that the order was correct and that they had raised their prices.
I have to be honest, if they'd told me the total over the phone when I ordered I would have told them to forget about it. It's a real shame because I did enjoy the food, but it was 100% not worth these exorbitant prices! I fully understand that businesses have been forced to up their prices in the past two years, which I support, but that's just way too much. I cannot recommend and would not return unless their prices went back down to what they are on the menu listed on Google. It was fully my mistake for not asking the price either time, but I have certainly learned my lesson. They should really think about putting an updated menu on their actual website for people to find with the...
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Fab Phõ! Lovely Spring Rolls! Delicious Vietnamese Ice Coffee! The only thing I didn't like was The Most Messy Menu I've ever seen ;D
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Second visit after 3 years! Fresh look make very positive impression 😍 Stylish, with lots of Vietnamese 🇻🇳 details here & there. Just pity that musical setting is not efficient enough to add some more of South East Asian vibes 🪷
But not only ambience of interiors changed. Menu has go through some sort of revolution as well! I was the one who complained the most about chaotic character of the previous card and now looks like everything had a lot of cuts offs! We took some Vietnamese Beef Summer Spring Rolls with lemon grass and some sweet-sout sauce and these been simply heaven in our mouths 😋😋 Vietnamese Pork Belly which we thought it's gonna be normal gluey spice dish but apparently arrived as... soup/goulash/bullion with decent amount of meat. Lucky we went with - amazingly friendly & professional - waitress advice to take a portion of rice because none of sides hasn't been included ➖☹️ and the size of dish portions were pretty small tbh comparing to the past and prices of those. I went with yummy Vietnamese Beef Stir Fry . Again! - size wasn't impressive, unfortunately. Good that we had a starter before!
Generally speaking with cutting down the Menu, they go with a 'shrinking' trend & rising up the sum you gonna be charged for that. Not nice.
Overall very positive experience but preferred old style food with new interiors - that could be a...
Read more4½ stars (can't put half stars here sadly)! This is based over two visits - the first of which was a real 5 star experience and the second a bit less so.
Firstly the food is delicious - easy 5/5 on that front - some of the tastiest Asian food in Swansea and the crack fries are absolutely incredible! I'd also recommend the salt and pepper tofu, which is equally lush! We ordered several different meals and picked at other plates throughout the meal, meaning we got to sample a little bit of multiple menu options and they were ALL delicious!
Service is unfortunately where I found Vietnam a bit lacking on my second visit - the person serving our table very rarely checked on us, and our service was slow and pretty unorganized. One meal I had ordered I was told wasn't available at the point of service, not when ordering, which meant I then had to wait until everyone else had finished their mains to receive my replacement meal. However, a shout-out has to go to the owner of the restaurant who took over towards the end and was absolutely incredible! ☺️
Overall, definitely worth a visit as the food alone makes your time there...
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