Tesco Cafe — Restaurant in Wales

Every time we visit we are greeted by staff who are always attentive and available to help. The new electronic system works well and saves from having to queue like previous visits. Busy at time of visit and expected a bit of a wait, but food came out promptly and as always to a high standard, presented well and warm, so well done to the staff in the kitchen especially when under pressure. Again the positive thing is we were able to wait for the food sat down because of the faster ordering system rather than standing to queue so definitely a bonus. Staff very polite when interacting, even though it was evident they were very busy so very pleased with the customer service, always ensuring we have everything we need. Would definitely recommend and will be returning again. Keep up the...

Sadly Tesco has decided to go self serving card payment only at the cafe, which has pushed away people who don't have credit or debit cards, but still pay by cash. Watched a lot of older customers approach where the counter "was", being told to order at a touch screen and pay with card. They just walked away. Serious mis-step by Tesco. Cafe used to be bouncing at this time, now not even a quarter full. Staff fantastic as ever, but now just drop food to a table, where they used to speak to the customers, know them and interact. Backwards step. Atmosphere bombed. You should be supporting the customers who rely on the cash in their purse and don't have bank accounts. I'll now be moving to my local town cafe before...

Cannot fault the service, the waiting staff were friendly and busy bless them. Food certainly isn't cheap- over £20 for a jacket, panini, cold drink and a coffee is quite steep- and no discount for clubcard which there shpuld be. Coffee was nice, jacket with tuna was a decent size and tasty. Panini was realy disappointing- assume it had been microwaved and not toasted as it was warm and soggy and not at all crispy. Side portion of coleslaw- around £1.50 for a spoonful!!!

Apart from the service, I wouldn't recommend and probably would...