SALT 'n' PEPPER — Restaurant in Walsall

Joined my family who were already there. As we went in we were the only people there beside another table with four people . We needed more chairs and a table. No one bothered to come and help us join the tables. I sat on the chair patiently waiting for a clean table to be put in front of me and my brother, I asked politely “excuse me can you please clean this table so I can move it and join to the table” that my family were already sitting at. At first I thought the waitress was rude but she was actually rushed of her feet as the owner sat behind the bar and watched. Next came the food which I actually thought was delicious but the for the price you would expect a lot more. There was 10 of us on the table and we shared 5 glasses as no one bothered to bring out any more until asked multiple times. Again no problem for us but it’s basic common sense especially if you work in a restaurant on a day to day basis these things are minor. My father ordered extra bread as we were not satisfied with the portion size. I didn’t eat much as I wanted everyone else stomach to be satisfied, to be honest my hunger died by that point. I went to the bathroom to wash my hands, as I came out I went to the bar and asked the waitress for the bill. The owner of the restaurant walked past and said to her “make sure you charge them for that extra bread. At this point I felt very insulted as if I was going to run away without paying for some bread even the waitress found that unacceptable and replied to him “I already know” bless her she didn’t charge for the extra bread lol. All he had to do was tell her without me realising. I found the owner very rude and racist (we are a Pakistani family) he was very hospitable towards to people (Turkish I’m assuming) who were sat on the other table. Not once did he come to our table to ask if the food or service was ok. Being a business owner myself I understand how important it is to treat all your customers equally. This is my first ever negative review on Google and hopefully the last. I would never go to this place ever again even if the food was free no thank you I value my self respect. No wonder this place was dead on a Sunday evening. Maybe if it was under new management they would do better. To the owner you sir are a disgrace learn some basic customer service, maybe if you spent a week with me you’d see an improvement in yourself. Go at your own risk if you like being...

Absolutely fantastic experience at Salt n’ Pepper! From the moment we arrived, the service was warm and welcoming. We were given fresh bread and a selection of dips on the house, which were absolutely delicious and a lovely touch to start the meal.

We both ordered the mixed grill platter and were seriously impressed - generous portions, perfectly cooked, and full of flavour. There was so much food that we ended up asking for the rest to be packed up to take home, which they were more than happy to do.

The staff were incredibly attentive throughout, regularly checking in to make sure everything was okay without being intrusive. Although we declined dessert (we were too full!), they kindly brought out some Turkish tea on the house, along with complimentary rice pudding - both of which were a lovely surprise and so tasty.

The restaurant itself is clean, well-kept, and has a really nice atmosphere. Honestly can't praise this place enough. A true gem in Walsall for anyone looking for authentic Turkish cuisine with outstanding service. Highly recommended - thank you to...

We arrived for lunch on the 22nd October 2023. It was nice and quiet and we were offered a place of choice to sit. We were given the bread starter with houmous salad and dips. All fresh and beautifully presented. The houmous had raisins and cranberries and tasted divine! We ordered the special platter for 2-3 people (we had two adults and two children) and it was more than enough. Everything tasted amazing and was very fresh. The lamb wasn't chewy it was soft and almost buttery. The chicken and wings were lightly spiced and full of flavour. The rice's were cooked to perfection and seasoned very well. The ribs had actual meat on and they too were well cooked and full of flavour. We were given complimentary Turkish tea and this creamy custard dessert that was out off this world! Table service was spot on.. the manager came by a few times. Nothing was too much of an ask for him. An absolute gem of a restaurant in walsall. A must visit for anyone wanting to try some real authentic Turkish cuisine. 10/10 Ma sha allah may your business be blessed always...