Bandstand Tea Rooms — Restaurant in Warwick

I phoned ahead to check if reservations were needed and was told that since Covid, they no longer take bookings. Fair enough – I assumed we could simply show up and find a table. However, when we arrived, there was a table clearly marked as unavailable, which seemed to indicate it had been reserved. This felt confusing and contradictory given what we’d been told on the phone.

We were a party of four, including my 93-year-old grandmother, and asked if there was a seating option more suitable for her than the bench we were offered. Unfortunately, the staff made no effort to accommodate us, even though there was a nearby table where only two people were seated at a table for four – surely one of the spare chairs could have been moved to help. Instead, we were left with no other option, and my grandmother found the bench seating very uncomfortable.

After sitting briefly and trying to settle, my grandmother realised she really couldn’t stay. Around the same time, loud, drum and bass style music started playing – completely out of place for a tea room. The atmosphere felt chaotic and not at all relaxing, so we decided to leave.

Before deciding to leave, we used the bathrooms, and as we exited, a staff member remarked to my sister, “So you just used the toilet then?” – a comment that felt rude and unnecessarily accusatory, especially considering we had genuinely sat down and tried to make it work.

Overall, the visit felt disappointing – not just due to the uncomfortable seating and odd music choice, but also because of the lack of flexibility and courtesy from staff. A real shame, as we had been looking forward to a...

Wanted a table seat.. when we arrived..the table by the window was free...just needed cleaning. Would have been happy to wait...was shown to a dark table at the back of the coffee shop... host says. It's this table or it's up to you!!!....poor service...the reserve sign went onto the table after we has asked to sit there.. Highly suspect!!! Decided to leave.. walked over to the pump house cafe... wonderful staff .. welcoming and yummy cakes...could sit where we wanted to. Would not go to Bandstand cafe or recommend.....

We just came in with my 93 year old grandma and were told quite rudely that a single chair couldn’t be moved to accomodate and we’re put in uncomfortable seating, we then left because of this fact as my grandma couldn’t sit there and received a snooty comment saying ‘oh you just used the toilet then’.

They were also playing psy trance hardcore dance music, which in a tearoom seemed very inappropriate, can’t imagine that’s the vibe of many of the clientele and it definitely changed the...