Like other reviews have mentioned, this is certainly not an authentic Himalayan restaurant, it’s more Indian if anything. We came to dine here yesterday and the food was okay, momos are a little overpriced considering you only get 6. But the problem came with the dessert. We ordered a Malteasers cheesecake (mind you there’s nothing mealteaser about it aside from that one malteaser ball placed as decoration on top of it). Firstly it was frozen, which a cheesecake isn’t meant to be but it’s fine, we let that pass since it’s not a big deal. HOWEVER, as we were eating it we felt small hard pieces of something, and decided to take these pieces out of our mouths to see what it is. After investigating them, it looked like tiny pieces of plastic. We decided not to make a scene of course, but wanted to let the waiter and the manager know that there’s plastic inside of their cheesecakes. The waitress apologised, went to speak to the manager and came back to tell us that the cheesecakes are not prepared here and that they have a supplier for it. We already knew this because the cheesecake was clearly served from frozen. But that’s not the point anyway - the point is you should check your stock because God forbid someone ingests it - a child, for example - and chokes or something serious happens. She offered us some kulfi but after experiencing that, we didn’t want to eat anything else here in case the other items have plastic in them too, so we declined the offer. Instead of taking this item of the bill as a token of their apology, they made us PAY FOR IT! Again, we didn’t want to be difficult customers so we just left it but it would’ve been an incredibly professional gesture to have taken this item off the bill, so maybe this is something for the restaurant to take away and think about for next time. Upon payment, our bill came to around £37, and we left £40 cash on the table. The waitress came to collect it after a while, and we sat for roughly 5 minutes waiting for our change. We saw that the waitress went into the kitchen, started serving food to tables, taking orders etc. We were shocked because how can you just ASSUME that the leftover cash is tip? We usually do tip at restaurants but the fact they didn’t care to take the cheesecake off the bill meant we didn’t want to leave any tip for that reason. But the cheek of the waitress to not even ask if we’d like our change just shocked us completely. So after a while my boyfriend went to ask her for the change because we had a bus to catch. The waitress made it out to seem like she was just about to do it “in a minute”, as she clearly had other tables to serve. I think if you’re sorting the payment at the till, your first course of action should be to bring the change to the table to finish off the service rather than jump around several tables and then make it seem like we’re being a nuisance for asking for something which she clearly wasn’t going to do. And on top of that, for these sort of issues the manager should come and speak to the customer to apologise, which he/she didn’t. Overall not a great experience and won’t be back here again as there’s certainly better restaurants...
Read moreRegrettably I’ve no option but to give a bad review of this place. I only went as my friend insisted, otherwise would usually steer clear of any of the restaurants on Bath St., as they’re all below standard in my opinion. Firstly, the service was good and the waiting staff attentive and friendly, that’s one positive. I was asked how the food was and had to be honest: Not good, disappointing and I will not be returning. It’s upsetting as a curry is a once a week treat (if that) and this was not enjoyable at all. The chicken curry, that was recommended by the way (I’d asked for the most popular dish), was watery and the meat rubbery and tasteless. No real flavour to the main - bland is the best description. There were just a few pieces of chicken swimming in a load of sauce, and for the price this seems quite unfair. Lots of rice, which to be fair was not unpleasant, but didn’t seem all that authentic or flavoursome. The side dish potatoes and something (??) was very basic, however just about edible. This restaurant need to up it’s game as there’s so many better places...
Read moreMy first time visiting, nice and quiet, before it started really getting busier.
My main dish was Saag Aloo it lightly spiced which contained Nepelese spices, without chilli which can be too hot and the main dish still warmed my pallet nicely. To accompany my main dish I had a lovely blend of mixed vegetale rice, two delightful blends of dishes I thoroughly enjoyed. 🙏
The flavours left me with a lovely warming glow which faded quickly which was a nice surprised.
Some chilli dishes can leave your mouth burning so I was pleasantly delighted with the lovely alternative to chilli.
Delicious tasting energy food. I would recommend trying them anytime.
And Yes I will return because of the warm friendly atmosphere.
And the lovely staff were smiling which is so attractive.
You feel relaxed and so welcome.
Thank you...
Read more