The Royal Pug — Restaurant in Warwick

Brought the mains out before the starters, so we sent them back, then brought out the starters. After we were finished with the starters, we sat for about 30 minutes waiting for it to be cleared, before we heard our mains being served to the table next to us. They rejected them and then they were given to us, but they had kept the chilli flakes on the kids pizzas, which we asked for them to be off. Then they took them back and recooked everything, so we waited another 20 minutes. They then brought the correct food out but forgot our sides and said they needed to cook them so it would be another 10 minutes. The waiter said that some of the confusion was because our mains and starters had been put through as 2 different orders and that one of the staff was sending all the food to the wrong tables. When we were leaving, one of the waiters came through with someone else’s burgers and dropped them on the floor. Wouldn’t say it was super cheap and they weren’t understaffed so...

Interesting visit... Waiter was rude - when we sat down they said they'd come and clean the table which had spilt beer from the night before on which the waiter was telling us was rain from a hole in the roof!!? Safe to say when we left the beer was still on the table ready for the next lucky customers. When we ordered food the waiter misheard us and tried to tell us in a rude way that we were in the wrong and had said 'extra seasoning' rather than 'extra Yorkshires'... Ah yes that classic British dish, a roast dinner with extra seasoning... The food itself was nice, large portion sizes and the beef on the roast dinner was enough to feed a family of 4 so would definetely recommend for anyone trying to pack in the protein. Overall would probably go back just for drinks but not for food as it did feel very much like we were visiting the staff on the morning after the night before. 10/10 for...

Booked table and said we had a small dog and asked for a lower table (because of the dog).

Arrived and were shown to a high bench table. When I asked about the lower table I was just told “no” and the waiter left.

On this bench was another group of people, meant to be 2, but more ended up coming until there was 6 of them. No social distancing measures being enforced by staff.

Staff were either not wearing masks or had them just around their chin (I think we saw 2/3 staff with masks on properly).

We weren’t given any menus. We asked and the waiter just ran off. We were told to just look at the bar for drinks (even though we are supposed to leave the table).

The food was alright, nothing to write home about. But the staff were rude, clearly not following their own guidelines and just overall terrible experience.

Avoid if you care about COVID or any resemblance of...