Neem Tree — Restaurant in Welwyn Hatfield

Update.the down hill journey seems to have arrived at the bottom

Well this must be the worst curry I’ve ever had, one main dish missing, the other main was more like a fin soup then a curry, lamb starter was poor with the lamb turning to mush in your mouth.

Won’t be ordering again from here until it sorts it self out.

Poor show guys!

This place would defiantly have got 4 stars pushing 5 if not for a few rude members of staff.

The food is very nice and very reasonably priced. Bit cosy inside but not bad. I wouldn’t like to be sat down stairs and certainly not by the door, has the door is constantly opening from people collecting take away and then the people coming to eat sometimes have to stand and wait.

Always get my Indian food here. I have had better and there is better in hatfield. Last few times I have had take away and they have got the order wrong and I was made to feel it was my fault and the member of staff was very rude, this has only happened the once so all in all a good service and good food.

Update. Again member of staff very rude on phone.

Update. This place now has a new manager or at least the old manager has left to manage a new restaurant they have opened. On my last two visits the service has been very poor. Last time was on arriving was asked to come back in 30min. Also the food seems to be...

We have eaten here many many times and on the whole the food has been good, although in recent months the quality has been declining.

We always book in advance, as someone in our party has mobility issues and cannot sit in the upstairs dining room due to the stairs. We always make this clear on the phone when booking, and we often adjust our preferred arrival time to accommodate our needs.

So given all the above, we were very surprised to arrive at the agreed time to be told they had no downstairs table, although there was a space. When I questioned why they hadn't contacted us to say they couldn't accommodate us downstairs due a large group - they just asked us to leave - we were shocked they were effectively discriminating against people with mobility issues despite taking yhe booking.

Despite eating here regularly, having previously been warned about rude and unprofessional staff, we had never encountered this behaviour before this visit.

Sorry but they have lost a loyal and...

The restaurant has a welcoming environment and great customer service. It is quite popular locally and busy so it will be a good idea to make a prior booking.

The food is good and tasty although the taste palate differs compared to the Indian food that you find in North London Indian restaurants. The portions are not big. There can be improvements in the contents, so the paneer dish we ordered had only four cubes of paneer, which is not great, but then again, this should only be considered a minor observation, as the cleanliness of the food, speed and excellent service as well as the taste itself compensate, more than adequately.

The vegetables and salads are fresh. The premises serves alcohol and there is plenty of parking available in the town centre.

If you are in WGC and looking for good Indian food, then this is the place to go to. ...