Curry Paradise — Restaurant in West Oxfordshire

Having ordered only once from this restaurant, I'm not overly impressed and will be sure to not order from here again. Having paid over £40 for the meals and to be delivered, I was told that it would arrive within 1 hour. The food did not arrive by the hour, so I began phoning them to enquire as to the the location and ETA for our meals. 45 minutes later and still no answer, I then decided to drive to the restaurant and request for a full refund. Conveniently a delivery driver arrived as I was pulling out of the main road. I did not continue with the journey to the restaurant but rather spoke with the delivery driver.

He was a very polite man and was extremely apologetic for the inconvenience this had caused us. I stated that I would still be attempting to contact the restaurant for at least some means of compensation for the hassle caused.

As for the food. It was average. It wasn't the nicest food I have tried in the area but by no means bad. The chicken was surprisingly delightful and found the the appetisers were good but the portion sizes are not particularly big and rather expensive for what you get.

Overall, the food is nice but customer service is not good. If you're considering this restaurant, you may possibly have better luck with going in to dine opposed to ordering.

UPDATE 10/01/2021

Having had a bad first impression of this restaurant, I spoke with a manager, who kindly offered a free meal in compensation.

This time round, there was an exceptional improvement and can honestly say that their customer service and quality of food is much better than first time round!

Well done. I would definitely recommend this place to anyone that hasn't yet tried them and make up...

Wouldn't even give it one star. I ordered a curry for delivery, & OVER AN HOUR LATER received a call from the 'owner' saying he wouldn't deliver the food; he then proceeded to blame me for not informing him of roadworks that he encountered along his journey, & gave a poor excuse of cold food, as to why he wouldn't take small detour. Unfortunately for me, the call was so late that all the shops had shut; I will be going hungry because of his incompetence. I was a customer for many years but the treatment I have just received is disgusting & I will not...

Ordered from here a few weekends back. Went to collect my order at the time I was told the food would be ready and was left waiting for another 30 minutes. Got my order home and it was incorrect- food missing and wrong meals given. When I called back I was told it was my own fault for having not checked the order before going home. The food I was given was disgusting. Sweet and sour sauce tasted like vinegar and the chicken was tough. Food very greasy and flavourless. Will never visit here ever again. Avoid...