Nancy's Tea Shop — Restaurant in West Suffolk

Very poor slow service. We sat outside as we had our dog ,waitress said it was ok .we went in arter 10 minutes to ask if they would take our order. Waitress came out took order 2 cream teas , a pot of strong stewed tea arrived. After 40 minutes later my wife went in again to ask when our sandwiches and scones would be coming. They hadn't been put through. My wife asked me what should we do I said let's leave it as the teas cold now and too stewed to drink. She agreed. Went back in to pay they said she would have to pay for the cream teas she said I'm not paying for something I haven't had and left paying for a pot of tea .Very disappointed. We...

It was a wonderful experience!

Coming from Spain, staying at a friend's home, who lives here, we went with an afternoon tea reservation and I didn't even know what to expect, I knew nothing about it (more than the typical victorian drama shows and books), but it was just so cosy and sweet!

The staff was very sweet and attentive with us. They offered to refill our kettle and boxes to take the leftovers home.

would have loved to learn a little more manners and etiquette to get into the role 😋 I went with 0 knowledge and I'm sure I did a few things wrong or weird, but everything was so good that I don't even care...

What a delightful tea room! Not knowing the Newmarket cafe scene, & having read reviews on numerous cafes, I decided to book Nancy's. I am so pleased I did! Simon & Elaini are lovely & so is the food. Freshly cooked & prepared meals. Tea served out of bone china teapots, with tea strainers into pretty cups & saucers. The homemade cakes, well .... what a choice. We picked the date slice & the lemon & blueberry 'wedge' to take out. They were both still deliciously moist 2 days later. I can't recommend this tearoom highly enough and will most definitely be back! Oooh, and just to add - they're very...