Came here on a Saturday mid afternoon to try it out, was greeted by a lovely guy at the door he was actually very helpful and pleasant, sat down was surprised on the amount of options on the menu, they all sounded great went up to order food at an empty bar may I add (not a problem) untill it came to ordering the drinks as you have to do them separately, the bar man got mine completely wrong, I did say several times but I was ignored so gave up and just settled for what I got, my brother then went to order as we was paying separate, as we had just done for the food but the bar man decided to walk off and start serving a very large group of loud rowdy men that walked in mid ordering, so he ended up waiting for 10 minutes even though we was first and mid way through our order and it would of just been for 1 drink not like the several points and shots they ordered, anyway we sat down and after a fue minutes food came, it was cold and the bun was freezing and the side were just soggy from oil, I had a chicken burger and it was so dry and bland you could tell it was cooked from frozen not from freesh, no napkins or cutlery was brought over either witch was rather annoying and messy and the table still hadn't been cleaned from the previous customers, one of the burgers was missing sauce as they had run out and wasn't told until halfway through our food, when they did check if everything was okay we was almost done with our food as we was just that hungery we didn't want to wait another 30mins+ for someone to come over and wait for fresh food as we had to leave due to driving back home, when we told our friend we had gone there as we are not from the area he said we shouldn't of as it's gone down hill alot since it opened, if only we found out sooner!!!! Then we could of saved some money i would definitely say it's more of a lads pub for sport than for "speciality burgers" as there was no diners just lads drinks...
Read moreHad some of the worst customer service of my life here regarding the food. The overly aggressive older lady behind the bar messed up all of the orders on our table and then became super aggressive and rude when we tried to explain what was wrong.
None of us were rude or impolite however she treated us all like she was telling us off, ranting that everything that had been sent to us was exactly what we ordered from her despite many items being missing or the entire order being wrong. She even shouted at one of us while refuting that extra onion rings were not ordered when they had indeed been payed for.
Eventually we managed to get a different waitress to help us out who was very nice and tried her best to correct every one of the multitude of mistakes however even then my own meal had to be brought out three times and one of us ended up not getting their meal until long after we’d all finished, with only a free drink offered. That late meal, much like many of the others was undercooked and not worth the money paid, and resulted in food poisoning for that particular friend.
In short, they messed up every order we had, the stressed older waitress was very aggressive and rude toward us, and when the food finally did arrive it was of low quality- with some elements seemingly from Iceland- and resulted in at least one bout of food poisoning.
I would not wish this establishment on anyone and I for one will never go back there. I suggest you all avoid until some vast improvements are made, or better yet go to Iceland and make it yourself for a third...
Read moreThe Courtyards Worcester pub is a popular dining and drinking establishment that offers a wonderful experience to its patrons. The interior is beautifully decorated, with warm lighting, comfortable seating, and a cozy atmosphere. The menu features a wide range of delicious dishes, including classic pub fare as well as more modern and innovative options. The drinks menu is equally impressive, with a great selection of local and international beers, wines, and cocktails. The staff is friendly, attentive, and knowledgeable, making sure that every visitor is well taken care of.
One of the highlights of The Courtyards Worcester is the outdoor view of from the courtyard. During the warm months, visitors can enjoy their meals and drinks while surrounded by good music and entertainment with the television always on, creating a tranquil and relaxed environment. The sound of soothing music from the speakers definitely adds to the peaceful ambiance. The courtyard is also a popular spot for special events, such as live music and summer barbecues.
Overall, The Courtyards Worcester offers a fantastic dining and drinking experience, combining great food and drinks with a warm and inviting atmosphere. Whether you're stopping by for a quick drink after work, or enjoying a leisurely meal with friends and family, you're sure to have a wonderful time at this iconic pub... Do visit this...
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