Velentino Gelato & Bollywood Bites, Dessert and Indian Food Restaurant, Worcester — Restaurant in Worcester

So, we're gonna start off, I ordered online to get 15% off and went to collect around, 9pm, they close at 10pm.

It took them over 20 minutes to accept the order, I was very close to cancelling and regret not.

We ordered as a breakdown: Strawberry Ripple 2 Scoops of Strawberry and Raspberry Gelato, Soft Vanilla, White and Strawberry Sauce, Strawberry Slices

Pingu Beauno Waffles Beauno Gelato, Hazelnut Sauce, White Shavings, White Beauno Chocolate

Oreo Shake Now keep all this in mind as I write out this review.

Let's start with what we're greeted by, an ice cream counter, uncleaned, dirty, with melting ice cream inside it, a waffle machine the looked like it hasn't been cleaned in 2 days and receipts/tickets everywhere.

The lady at the front desk was on the phone for atleast 10 minutes, no gloves on, swirling her fingers in the ingredient cups, told us to wait, we waited, after waiting she hung up the phone, rushed the order, not washing her hands once.

Now onto the order, the milkshake was already there and it was there for a while, I'll get to that later, the first item "Strawberry Ripple" I got one scoop, of raspberry only gelato, topped with only whipped cream and a lot of it, now, this is a trend, the whipped cream was warm and smelt off, almost like it was sat in the sun for a while.

The "Pingu Beauno Waffles" now, the name states, waffles, hense, more than one, no, you get one small waffle, undercooked and the ladies fingers all up in the waffle after touching every ingredient with her hands and phone, no gloves, so, undercooked waffle, 90% white sauce, and a piece of kinder bueno.

The "Oreo Milkshake" warm, gone off cream, which was £1 extra.

Please note, these 3 items in total cost me £19.49, with 15% off for an online order.

Now onto the tasting:

Strawberry Ripple: The ONE scoop I got, was not that cold, tasted like syrup, however, destroyed by the almost possibly week old milk taste from the whipped cream... inedible.

Pingu Beauno Waffles: (Waffle) Undercooked, soggy, touched with dirty hands, covered in sauce and followed with the gone of cream... inedible.

Oreo Shake: Chocolate milk, warmed, topped with the same whipped cream... again, inedible.

Now, how did I want to go about this?

Well, you call them, line busy, okay, let's call them again, line busy, alright, wait a bit longer, call again, like busy, wait longer, call again, no answer, you see the pattern here.

Cannot go to the shop, they have no care of speaking, then, followed by the shop being closed.

You're best bet, is to stay away in my opinion, maybe a new staff hire who had next to no training on hygiene and care for the food.

I hope this review is detailed enough to know what to expect, from this "4.7 star" reviewed place, which has 3 star average everywhere else

And if the owners see this, please, change something, or contact me, you know my order, placed on Tuesday 25th of June around 9:10pm I'll be happy to discuss a refund or resolution before I am resorted to a charge back.

Thanks for...

Valentino Gelato: Where Ice Cream Meets Curry and Chaos

Ah, Valentino Gelato—a true culinary enigma that boldly asks the question, “Why not combine the delicate artistry of Italian gelato with the overwhelming aroma of Indian curry?” Spoiler: because you absolutely shouldn’t.

From the moment you step inside, you’re greeted by a noseful of robust curry spice that lingers so strongly it feels like it’s been pumped in through the air vents. Who needs subtlety, right? It’s the perfect scent to accompany your chocolate gelato. Nothing says “dessert heaven” like a dollop of tiramisu ice cream with undertones of tikka masala.

Now, let’s talk about the menu. I genuinely appreciated the extra creativity in naming. The “Boil Egg” is a true masterpiece of linguistic minimalism. Sure, they probably meant “Boiled Egg,” but why add unnecessary letters when you’ve already decided that eggs belong on a dessert menu? Genius.

As for service, it was nothing short of theatre. They almost managed to charge all four couples upfront, but two lucky tables escaped the clutches of this financial mastermind operation. Meanwhile, the rest of us stood there holding receipts, wondering if we were part of some elaborate candid camera prank.

And the orders? Oh, they were wrong. Gloriously, hilariously wrong. I ordered pistachio gelato and received something that might have been mango sorbet—or was it melted daal? At this point, who cares? It’s all part of the adventure.

Overall, Valentino Gelato is not just a restaurant; it’s an experience. One part sitcom, one part olfactory endurance test, and one part guessing game. If you enjoy chaos, confusion, and a surprise curry with your dessert, look no further. Five...

I had a very disappointing experience. The Indian food was completely underwhelming—everything was bland and lacked flavor, which is shocking for a cuisine known for its bold and rich spices. To make matters worse, the food didn’t taste fresh. Some dishes seemed old, and I wouldn’t be surprised if some ingredients were expired. We ordered 2 cups of masala chai but only received 1 cup of regular tea. When we brought it up, there was no effort to fix the mistake. The service overall was poor and unresponsive. I also asked about the student discount, but was told it only applies to biriyani, which was frustrating and felt misleading. I wasted £20 on food that wasn’t worth it. Honestly, I should have gone to Pepes Worcester instead. This place needs to seriously improve its food quality, service, and communication if they want to keep customers. I don’t...