You can thank HOLLY for the 4 stars on this review. If it wasn't for her superb skills, this would be a 1 Star. First of all, you have a waitress by the name of Erika...SHE is ruining your business. I am a business owner. I've worked for the hospitality industry for many years (in Miami & New Orleans) and understand customer service all too well. This woman was completely RUDE. I DROVE 1 1/2 hours from San Angelo for the Crawfish with my Employee/Apprentice and his girlfriend. The crawfish was late due to a flat tire on their way here, so we had time to kill. At first, we thought we'd sit at a table so that we could eat comfortably. Erika, came to our table to serve us. However, her demeanor was snooty & in a completely disrespectful tone, she demanded that if we sit at this table, we weren't allowed to order directly at the bar...that we had to go through her. However, she was super frustrated...although, not by us because we had literally JUST gotten here. She didn't let me get a word in. She literally HUFFED AT ME and swung her curly locks at me and stormed off. She was SO RUDE, that I'm in utter disbelief that you have someone of this caliber working in an establishment where customer service outta be a priority. Why? Tips! Why else?!? I have NEVER experienced service like this at a bar...and I've lived in Miami & New Orleans. Work ethic is a must if you want a business to prosper. I'm telling you NOW...SHE is hurting your profits. Had we not decided to sit at the bar and have HOLLY taking care of us, you wouldn't have earned a single penny of my hard earned money...regardless...
Ā Ā Ā Read moreThe facility has a rectangular layout with standard tables and barstool table tops. There is a second floor, but on my only visit I didn't venture upstairs. There are wall mounted televisions which lead you to believe you're in a sports bar. On my visit, football games were showing, that is before the DJ interrupted with his record spinning off-beat record scratching attempt.
The drinks I ordered were over the top!
Okay, the time was around 9pm on a Saturday. When the DJ arrived, the atmosphere changed. It was about that time when I noticed a younger generation of party goers filtering in.
Call me old school, I'm use to easy going bars that allow you to talk and not shout. Maybe that was the scene earlier, I just caught the tail in of it. Since the clientele changed it was time to go. However, I'll be sure to revisit, just a...
Ā Ā Ā Read moreItās a cool, casual, laidback bar which provides entertainment, live music, and food truck dinning. Iāve been here to eat with Essence Soul Food truck & catering company which serves delicious good quality SoulFood as well as provides a stellar customer service experience. Iāve also been at Fat Bosses to attend the open mic event hosted by the amazing soul band of Abilene, Basic Truth every 4th Sundays. The establishment serves a plethora of beverages to choose. Not just alcohol. It caters to a diverse audience. Iāve seen a variety of different people at the open mic event. Iām looking forward to going to more open mics hosted by Basic Truth and perhaps even other events at Fat Bosses. The servers are very attentive and polite coming to your table and ensuring that you are taken squared away.
Love, Light,...
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