Fresco's Mexican Grill & Gourmet Frozen Yogurt — Restaurant in Ada

DO NOT GO HERE

If I could I would give this place 0 stars. First I would like to say that these are the rudest people I have ever spoken with. I called to make a to go order for lunch. When I called a lady said she was putting me on hold, which is fine. She set down the phone and never gets back on. I hang up and try to call back and it’s busy, because the phone is just sitting off the hook. I wait 5 minutes and call again the same lady answers the phone. She apologized for being busy, I was fine. I attempted to order a quesadilla, but since I have never eaten here before, i had some questions, she told me she was really busy and laid the phone down to take other orders. She then got back on the phone after 7 min, and asked what id like. I asked her what came with the quesadilla for lunch and then she asked if I wanted the lunch special. I then asked again what came with the lunch and she said the same thing. She then put the phone down again and told her manager she can’t do this. She got back on the phone and hung up. I called back and a man answered. I asked if I could have the name of the lady that was on the phone previously she acted like he could not hear me. I then repeated myself again. Then very rudely he asked why I need her information, I told him it was because I wanted to make a complaint to the Manager. He said I am the manager if you want to make a complaint do it now. I then tried to explain to him that she was being very rude would not take my order, and was mad because I was asking questions about the menu. He then started getting rude because I asked what came with the lunch special. He said anything you want, now what do you want. I hung up the phone. I am not going to be spoken to like I’m trash. And I would not recommend this place to anyone simply because they service is terrible. Never have I ever been spoken to while trying to spend my money at a restaurant. You would think that since I was trying to spend my money there they would be nice but they have no...

UPDATE JULY 2020 The last several times we've gone in, the owner was much more friendly and didn't skimp on the food like he has in the past. I would say if this continues, we will continue to give him our business. When they first opened, we ate here all the time. The food is really good for a fast-food-esque place. The problem is portions. At first they were great, but over the years they've become smaller and smaller and they charge so much for anything "extra". Meals used to include 1-2 little ramekins of salsa on the side. They charge $1 for a tiny scoop of queso on your food, $.75 for a 2oz ramekin of salsa, etc. The meat is barely there to the point that you have to pay quite a bit more for double meat, which is still barely enough. The menu says a burrito is $5.99, but by the time you make it enough for anyone larger than a toddler you're paying $11-13 (that's not including a drink).

We've on several occasions heard the employees muttering to each other to remember not to scoop too much or "he'll" be mad. I'm assuming that the "he" is the owner, who we've seen many times hovering over his employees while they serve customers to make sure they don't give "too much".

The last 3 times we've been, at least half of the frozen yogurt machines were out of order. There have been several occasions when I lifted the lever on a flavor and old-looking liquid came out instead of frozen yogurt.

The food is not good enough to warrant me supporting this owner, so we opt for one of the several authentic and affordable Mexican restaurants in...

Pop this spot into the hippster Mexican food category. It's similar to a Qdoba or Chipotle. Not impressed ...

First impression was rough. Made a stop in the restroom and the floor was sticky. Not just in a questionable way but in a this could hold down a small animal way.

Made my way thought the line watching orders ahead of me. It was almost enough to make me walk out. The scoop for beans, rice, or anything else were far from a full scoop. Not a heaping scoop, just a full level scoop. The meat portion was about as much as a babies fist could grab and hold. Ended up following through. I got the steak burrito bowl (8.49). Oh and heads up the drizzle of queso is extra. Found the out at the end.

I also ordered chips/salsa (2.19) and a drink (2.19)

Chips were nice and warm but the salsa came in a 2oz cup that was hardly enough. Total $16.32

Food overall wasn't terrible in flavor but for the price was short on volume. The place was smokey, guessing for the cooking in the back, staff seemed pleasant.

As always, I'm up for a second try and will adjust the review accordingly.

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