My order on the app came through differently and I tried to correct the guy making it because I was in line to pay for drinks and chips. He was very rude and unprofessional when I came back in to him I had the wrong order he was rude and said he had it right because he packed it himself. I was missing a sub and got one I didn’t order. He argued with me and I got the bag and brought it in and he printed my order pretty much in my face after I tried to show him my online order for that store. He made was I was missing and took the one I didn’t order and shoved the bag at me and I kept apologizing and he didn’t acknowledge it and I just left because he walked away. Very sad I usually have good service. I hate I had to...
Read moreMy bread was not fresh I called in a pick up order for 3 #8 regular subs all no ham extra turkey. 2 were made the same MIKE'S WAY No vinegar add mustard. 1 was Mike's way no vinegar, no onions add mustard. I asked them to repeat my order back bc last time I had to drive back for my bacon. Our bread was not fresh, they didn't put onions on any of the subs and barely added a full strip of bacon. Called to tell them and they guy replied with ok what do you want me to do. So I asked for the manager "oh we're busy." Really it was only one person in there when the order was picked up. Now it's pouring down raining & we live on the other side...
Read morePrices are on high side but quality makes it worth it. The staff here were a breath of fresh air. People seem to forget what customer service means but the 3 employees that served us here definitely know. They all did whatever they could to make sure we were happy when we left. I could see their smiles behind the mask. It was a wonderful break from the usual trips to grab a quick bite. Thank you so much for your kindness!! (I wish I remembered their names or that I wrote them down. They were all young with bright smiles. 2 men and 1 female). Definitely a great experience and will stop by again when I'm...
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