Wanna be sports bar with very inconsistent food, watered down alcohol, and a dress code! Seriously in Akron, at a place called "the Basement" that looks just like .... someone's basement!
I hate this place, of any bar I've ever been to I truly hate this place! Rude doesn't even cover the general attitude here. Bar manager on down to waitresses that try to grab your plate before it's half cleared. You'd think you were in some suit and tie affair in dirty work clothes for the way these people act. I could almost understand that in a nice establishment with $50 steaks and private tables but not some joint like this. During the day you walk in to soap operas and dance contests on the TV's or blaring Elton John and Prince! Maybe it's a supposed to "metro" bar. Lol
At one point I used come in with my boss and coworker every week and take turns buying. The bar maid took to pouring me a drink , slamming it in front of me and punching in the special before I ordered anything. Sure, on someone else's dime I'll take the horrible sub special, the burnt fries and an ice T or a some skunky city tap water to be polite...when I'm buying I want Jack n Cokes and whatever I feel like ordering. Who does that and what sense does that make?
The one thing I did like for a time was the "chicken mafia" which is fettuccini alfredo with grilled chicken, cheese, peppers, mushrooms and red pepper oil. A pretty decent dish that's more like something you'd expect at Olive Garden. Originally I was impressed but the last few times I got drug to Waterloo Basement by friends I got a couple uncleaned chicken chunks on stiff pasta soaking in a bowl filled with nothing but hot red pepper oil. I simply asked to buy sour cream so I could choke down some of it and the waitress starts arguing that "this is the way it comes"!Blah, blah, blah Like I've never been there before. What does it matter anyway? I did not complain, I was going to pay for it and did. Matter of fact I was treating the table with a tab totalling $120 plus extra rounds my buddy covered. She even got a good tip in hopes she might be decent next time I got stuck coming. What more could you expect from a customer? Plus it was a rather light that night but she couldn't be troubled to bring the bill in a timely manor. Man, I hate this place!
Iced T is some gritty concoction that tastes stale coffee and body shop solvent. Then there's the Caluger sauce, that's supposed to be BBQ with a kick to it. Depending on who's cooking it's either the best damn sauce you ever had in your life or ketchup mixed with Tabasco. Pepper relish, same deal it's either awesome or it makes you want to hurl. If I could give this hole a negative -10 I would.
Fire everyone and start over... get the food even half as good as it was but consistent and they might have...
Read moreMy husband and I haven’t stepped out for wings in quite awhile mostly bc I’m very picky about wings, I like just the right size, extra crispy, the perfect amount of sauce w just a little left over for anything I might want to dip it in😂We decided to give the The Basement Sports Bar & Grill a shot tonight. Although they were pretty busy we were instantly greeted from the bartender as soon as we walked in. Almost immediately a young man 👨🏻 greeted us and sat us down immediately but it didn’t stop there. I instantly started quizzing him on the wings he knew that menu like he was the one in the kitchen doing the cooking. He sat right down with us and went over each flavor asking questions & making recommendations & then he blew me away he said “they could char the wings essentially & then re-coat them with more sauce or something like that” and he told me they were just the right size (kinda like Goldilocks & the 3 little bears) so I ordered them exactly like he suggested with the 2 flavors he recommended! Best Wings Hands Down along with a perfect presentation! He continued to check on us throughout the evening making sure our glasses were full and that we were happy w his recommendations, He was so spot on with the wings we then allowed him to talk us into taking a pizza home for tomorrow his recommendation of course so I’ll have to update on that but his service and attention to detail didn’t go unnoticed. Thank you so much to Brandon C & the red headed girl behind the bar who instantly greeted us! We will definitely be returning for more wings soon & an update on...
Read moreMy boyfriend and I came in this past Saturday at approximately 3:50 PM, it was slightly busy due to the Ohio State game. We ordered waters and a tea and placed our appetizer and entree order immediately after receiving our drinks. We ordered Mac and cheese bites, a fish sandwich, and a burger. 30 minutes goes by and our server mumbled something on the lines of “your food should be right out”. 15 minutes later he comes back and said a waitress had grabbed the burger and mac and cheese bites to which he assumed was dropped off at our table but it was not. He lingered at our table for a few minutes as if we were supposed to tell him how to fix this. He eventually walked away and returned 10 minutes later with an over cooked, cold fish sandwich and says “I found the sandwich but I don’t know about the burger and mac and cheese bites”. My boyfriend spoke up and asked if we could just pay for the sandwich and the tea because we had to leave. The server stated he would try and comp the burger and mac and cheese bites but would have to ask his manager. As he walked away I stated we were not paying for a cold fish sandwich and fries. We gave the server $5 to cover the cost of the iced tea and he tried to stop us saying we weren’t allowed to leave unless we paid for the sandwich to which we restated we weren’t paying for it. We were extremely disappointed with the service which sad because we normally enjoy...
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