Burger King — Restaurant in Akron

I read a lot of these reviews and for the bad ones first of all sorry you had a bad experience but since then they have new management and a hole new crew. There is no one there that use to be there 6 months ago. The store had a hole new makeover with their remodeling of the store and all the workers. I admit i wanted nothing to do with that place when the old crew was there, it was hell but trust me when i say this that it is so much better..the service is great! They have management that actually cares about having hot and fresh food, fast service and will gladly take care of the problem if ya had one.its funny that the one bad review i saw was from a recent employee that got fired (i wont get into why) that had to try to badmouth the place. The store's sales went up since they got new management so apparently Alexis must be doing something right. Alexis is a great person and a great manager. She been with Bk for a while now but started with a different corporation that was very strict on their rules and they were made to follow. She was trained from the best. She follows the rules and does not do what the one review said she does..she cares about her employees and the customers that come to her store. So once again for the ones that gave a bad review go check it out now and you will see that its a...

Last night my husband and I had the worse experience! Wish I could leave a 0 star for service

We ordered: 🍔 2 Impossible Whoppers 🍗 Chicken Fries meal (with onion rings) 🍔 Whopper meal (with root beer)

From the start, the lady on the speaker talked so fast and kept cutting us off with “is that all?” before we could even finish. We got to the window, repeated our order, and of course it was all messed up. They didn’t even have root beer.

We fixed it, then when we got our drinks she handed us 3 Cokes when we asked for 2 Dr Peppers 🤦. For the Chicken Fries we asked for BBQ sauce, and guess what no BBQ.

On top of that, we were missing a sandwich. They had us pull around and wait. When I went inside to explain the mix-up, some girl (who wasn’t even working) took our entire bag back. After 15 minutes, they finally brought our food out… but it was COLD because it had been sitting in that bag the whole time.

No BBQ. Wrong sides. Wrong drinks. Missing food. Cold food. Honestly the worst fast food experience...

I saw the manager Alexis dig mayonnaise out the trash because of her employees put it in the trash. She said it was enough to make four sandwiches, and put it back on the line to continue making the customers food. Anything they throw away with product in it. She will return to the line for the customers. I know I used to work and have proof. Margaret says I was a bad employee that got fired. Ha i have a law suit and the health department will be looking into it because there is always a third party when it comes to what the cameras recorded. Like I said before i feel sorry for the customers. When you ask for fresh food they just reheat it. Yea already cooked product, reheated! Employees laughing about doing your order wrong when you ask for fresh food. I might be an old employee but wrong is wrong. And her( Margaret is the bosses best friend) will do anything to say face. All I'm saying is eat at your risk. Because my videos of what went on are truth. I wish I could...