Best hibachi place in the area hands down. This place is literally night and day from the previous owners to the new owners that took over earlier this year and it’s all due to Sven and his family. Come here and get great food and even better service. My guy Sven (the young blonde dude that works the register) is truly one of the nicest and best people you’ll ever meet and like I always tell him this world needs more people like him. Truly such a good down to earth dude with a great head on his shoulders that knows how to treat people with respect. Bro goes above and beyond to make sure his customers are happy and takes great pride in making people happy and doing things the right way. My guy has such a great work ethic and is such a hard worker and I’m telling you this place got saved when his family moved here and bought this location. I NEVER leave reviews for anywhere but unfortunately this place got a bad rep from the previous owners that I feel like it’s scared people away so I wanted people to know this place has truly changed and it’s just insane to see what it’s like now compared to what it was with the previous owners. It’s not just a coincidence. It’s having people like Sven and his family that truly care and take pride in their business and wanna do what’s best for the customer and make sure they are happy by providing quality food and even better service. Even told me today “it makes me happy knowing I made you happy”. Like come on bro if that doesn’t show what type of person he is and how he was raised then I really don’t know what does. Truly can’t thank Sven enough for everything he does for me and for just being the good dude he is. His parents should be proud and it makes me happy seeing the type of people that took over this location and all the great things they are doing with it. Thank you for everything Sven and thank you guys for saving this location and the wonderful...
Read moreI love their Teriyaki noodles, they’re on the sweeter side but pack so much flavor. The portions are generous, the price is very affordable, and they cook it right in front of you so you can see everything that’s going on. Unlike carry-out from a traditional hibachi restaurant where the cost of the entertainment is baked into the meal prices, Hibachi Express cuts out that expense and passes the value on to its customers in larger portion size and lower prices.
In the last 3-4 months a new younger guy has been working the front register and phones in the evenings at the Tallmadge Ave location. (I think his name was Ben) Every time I go he is the most professional, courteous, and friendly employee I’ve ever seen! The kid goes above and beyond to make sure you’re happy, and does it all with a smile on his face. With his skills and dedicated attitude, this kid will be owning his own store before we know it!
Overall I give this specific location (Tallmadge Ave) a 5-star review! The food is a good meal at an affordable price with stellar service to boot! I would recommend it to a friend, or anyone who wants habachi without paying the price of Wasabi and...
Read moreThe food took so long that my door dash was cancelled. Then when I arrived to pick it up, the guy behind the register seemed annoyed that I was there. And made me wait even longer. I explained that the order should have been ready because my dasher never showed up and he basically said shut up and wait or don't get the food. Wow. Just wow.
That was a cute attempt at making me look bad. I can tell from the response that this isn't the owner. I never cussed or raised my voice. I told him to keep the discount because I will never be back. It was amusing to the workers that I had been sitting waiting for food that was already done. He wouldn't even look at my phone when I showed him that door dash offered my food to me if I was willing to pick it up. My voice went unheard, and apparently still is.
The book you wrote was unnecessary. As I stated on the phone I won't ever be back. That's why I told you to keep the credits. If I wanted to be negative I would have spoken on the questionable sanitation of the young man making sushi with no gloves a while taking tickets and answering the phone. See, no one even had to know...
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