I recently placed a to-go order at Bombay South, hoping for a quick and enjoyable meal from what I assumed to be a reliable Indian restaurant. Unfortunately, my experience was far from satisfactory due to the unprofessional behavior of the receptionist who took my order.
Upon placing my order, I was met with a rude and dismissive attitude from the receptionist. After waiting for 20 minutes without any updates, I politely asked how much longer it would take. Her response was curt and unhelpful, indicating that it could take any amount of time with no courtesy or apology for the delay.
This lack of professionalism and disregard for customer service is unacceptable, especially given the expensive prices at Bombay South. While I understand that good food takes time to prepare, a little courtesy and communication from the staff would have gone a long way in improving the experience.
It is disappointing to see such poor service at a restaurant owned by Indians, where hospitality is typically a hallmark of the dining experience. While I am willing to pay top dollar for quality food, Bombay South failed to deliver on basic customer service. I hope the management takes this feedback seriously and addresses the issues with their staff's behavior and service standards.
Overall, my experience with Bombay South was a letdown, and I would hesitate to recommend it based on my...
Read moreI’m very happy to have Bombay South on my side of town! So far I’ve only ordered takeout, but the service I received while placing & picking up my orders has been polite, efficient, and clear.
And the food is terrific! If you eat meat, the mix grill is a must-try. You get to sample three different dishes, all served with peppers, onions, super-flavorful tomato-y sauce, and heavenly naan to sop it all up. They have equally excellent vegetarian* options - I especially like the palak paneer (fresh cheese & spinach). Last time I tried a veggie dosa, which was a delightful discovery for me; something between a crepe and an Ethiopian injera, wrapped around succulent potatoes, peas, and other veggies, and served with a saucy lentil sambal. This dish struck a great balance between earthy and tangy, and I’d like to try their other dosas now!
Anchorage does not boast an abundance of Indian food, but fortunately for us, we now have a restaurant on the southside that offers very quick service, convenient takeout, and well-executed classic Indian dishes that will please meat-eaters and vegetarians alike.
*many/most of their vegetarian dishes can also...
Read moreThe restaurant was easy to find, nestled in between other shops in a somewhat strip mall location. Upon entering, I think that they did their best with the awkward space allotted them. If they had a better choice of seating arrangements instead of down a hallway, they would have taken it. As far as the vibe and decorations, they did an ok job towards creating a culture. I want to see more and be immersed in the culture in future visits. Now what we've all been waiting for, the food analysis. My spouse ordered The mixed grill and let me know meat was slightly dry. However, it was the best of all the other Indian meat grills they've eaten. My personal review of the paneer tikki masala was fabulous. I did order zero spice to share with our toddler. I feel like this was my personal folly in this epic quest of delicious divergence. It needed at least a one of spice to really finish it off to perfection. Without bringing the heat, the sweetness was a strong contender on Palatine palette. The homemade cheese was very tasty. I wish that they had cut it into smaller cubes to create a balance...
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