Cold Stone Creamery — Restaurant in Alaska

The girls working there are extremely rude. They were yelling across the store at people about their masks as they were putting them on. Then after the guests were publicly embarrassed they laughed about it to each other while making other guests orders. I understand enforcing the mask policy but to then make fun of the guest that wasn't in the wrong where everyone in the store can see and hear it is extremely unprofessional. In the same visit while still waiting to place my order, another patron wasn't wearing an acceptable mask so multiple employees behind the counter were extremely rude to her and one told her she wasn't allowed in the store because she wasn't wearing the correct mask and since she didn't care about keeping the other guests safe she needed to leave. Obviously, the customer service portion of their training was missed because there was 100% a better way to handle that customer. Although I wasn't one of the guest being disrespected after 15+ years of working in the restaurant/customer service industry I decided that supporting a business that treats their guests with blatant disrespect isn't a business I want to...

Me and a friend literally walked in no one one helped us. There were 3 teenage girls behind the counter all doing different tasks one was making a cake and talking to two friends from school while two others were making orders for different people. And no one bothered to ask what we wanted two minutes after we walked in another group walked in an a door dasher. We were in line for 7 straight minutes. I will never go to this location again

The owner an manager need to do better at hiring young workers who actually care about there job instead of talking an letting customers walking out the door an losing money for workers talking to their friends 7 straight minutes who were already in line an not acknowledging other people who were in line Waiting there turn to get there ice cream an no one even taking...

If you want ice cream with your favorite candy mixed together then visit Cold Stone Creamery.

I'm a simple guy, so I order plain-old ice cream. Cold Stone Creamery doesn't use the scoops measurement, so you'll need to point to a cup size. You'll get a cup size of ice cream in your waffle cone or waffle bowl. I had vanilla in a waffle cone and it was very good.

There is plenty of seating here, but it won't take long to fill the seats. In fact this location had a line out the door with four employees working. The wait can be exhausting, but worse is the fact they have no seating outside. On a sunny day sitting outside would be much nicer than inside beside a slow moving line of...