I used to be a regular here but was told to "never come back" by a woman worker who I assume is the manager or owner.
I came here probably 4x a week on average and each time I ordered basically the same thing, which always amounted to about $20. Today though while the younger worker was ringing up my order this middle aged woman shoo'd them away from the register and rang me up for $30.
I order the same meal every time and tried to politely point this out as cordially as I could. The manager then turned the screen around and got really loud and confrontational and made a scene.
I just put my hands up and said i was going to just leave, and as I left she told me not to come back. I was one of if not the most frequent customers here.
The other people that work here are very chill, and I've seen this woman work here before and always tend to prefer when she isn't there. The way she asks questions is way too loud and she just sounds angry, like every person is a huge inconvenience.
I do remember chuckling at a previous visit when there were three customers (one ringing out to leave, me getting a sandwich made, and onw waiting to get theirs'started) and the same woman expressed how they are "swamped."
Not one to judge but I think any sort of customer service job requires a much better temperament. This repeat and loyal customer is taking their money and...
Read moreThere were two people working- an asian woman and an old old man. There was line going towards the door and the asian woman kept her head down making sandwiches for doordash instead of addressing the line that was out the door. She let her coworker drown all by himself and didnt try to help him get the line down. She saw us all standing there and didnt apologize explain or acknowledge us at all. One of the customers in front of me asked her if she was doing doordash orders instead of helping the line and she just ignored them and kept saying how "he would be with you". I thought that was really shitty . She wouldn't even look at the lady talking to her. They shouldn't be putting the doordash people over live long lines and to treat your coworker like that was cold blooded. This is why people are getting replaced with machines. They're making a good case for it at this store. I ended up leaving to go to carrs instead. I had my mouth already for a subway sandwich and...
Read moreThis used to be my favorite location! Ever since they made a manager change things went downhill. I came in, just to order the same sandwich I’ve been getting for years. The rude manager lady that everyone complains about in the reviews was making my sandwich..great. Told her I wanted chicken, she gave me turkey. Honest mistake, no biggie. She got so angry. “ You said turkey.” I told her I don’t even like turkey lol. She corrected it, but then started slamming stuff. I’m not gonna take that and give them my hard earn money after that behavior. I said, I’m good. I’ll just go to another location. Have a good day. That manager lady, is so rude, and extremely unprofessional. She’s supposed to be the gold standard and an example for her staff. If the owner is reading this, look at all the reviews about your establishment. Most of them is about her. I will never come back to this location. I don’t care if she’s not...
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